Ola Salimon
@olasalimon
Detail-oriented EDI Coordinator specializing in healthcare data operations.
What I'm looking for
I am an EDI Coordinator and Technical Operations Support specialist with hands-on experience in healthcare and insurance data workflows, including ANSI 5010 transactions (834, 837, 270/271). I combine technical troubleshooting, SQL-based data validation, and Power BI reporting to keep EDI exchanges accurate and on schedule.
In my recent roles I monitored inbound/outbound files, resolved rejected records, escalated technical issues to engineering, and collaborated with cross-functional teams to document file specs and onboarding procedures. I created dashboards to summarize error rates and supported SLA-driven communications with clients and stakeholders.
I value clear communication, process-driven documentation, and continuous improvement, and I am ready to contribute technical acumen and service excellence to a forward-thinking organization focused on reliable data operations.
Experience
Work history, roles, and key accomplishments
EDI Support Analyst
XaraTech Solutions
May 2024 - Present (1 year 4 months)
Monitored EDI file exchanges (834/837), resolved flagged discrepancies, and communicated processing timelines to clients and stakeholders while maintaining SLA adherence and improving file integrity through QA and mapping reviews.
Operations & Claims Data Support
Ethio American Insurance
May 2023 - Apr 2024 (11 months)
Maintained claims and eligibility records, supported inbound/outbound EDI file setup and rejection resolution (834/837), and partnered with IT on file configuration and claims platform integrations to ensure accurate data exchange.
Education
Degrees, certifications, and relevant coursework
Certified Customer Service Professional (E-Learning)
Certificate, Customer Service
2022 - 2022
Completed a Certified Customer Service Professional e-learning program in August–September 2022.
HIPAA Compliance & Data Privacy Training
Certificate, Data Privacy
2022 - 2022
Completed HIPAA compliance and data privacy e-learning training in August 2022.
Crescent University
Bachelor's Degree, Computer Science
2015 - 2017
Completed a Bachelor's degree in Computer Science at Crescent University from May 2015 to September 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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