Open to opportunities

Ogedengbe Julius

@ogedengbejulius

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Growth-driven professional with expertise in data and client relations.

Nigeria

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What I'm looking for

I seek a role in a company that values sustainability, offers growth opportunities, and fosters a collaborative culture.

I am a growth-driven professional with a strong background in data preparation, client relations, and operational coordination. My passion for sustainability and ESG initiatives drives my analytical skills, enabling me to assess market trends, optimize processes, and develop evidence-based strategies. I excel in stakeholder engagement, research, and compliance, ensuring impactful business solutions that align with global sustainability goals.

In my current role as Head Teller at Zenith Bank, I have demonstrated my customer-centric focus by delivering personalized engagement and efficient conflict resolution. I have successfully handled transactional services and developed training modules that improved operational efficiency by 20%. My previous experiences as a Product Detail Officer and Sales Analyst have further honed my skills in market research and sales forecasting, contributing to significant improvements in sales accuracy and portfolio management.

With certifications in Business Analytics and ESG Fundamentals, I am committed to continuous learning and professional development. I am eager to leverage my skills and experience to contribute to organizations that prioritize sustainability and impactful business practices.

Experience

Work history, roles, and key accomplishments

Current

Head Teller/Bank Teller

Current

Zenith Bank

Jun 2022 - Present (3 years)

Showcased in-depth knowledge of the bank's products and services, maintaining a customer-centric focus in personalized customer engagement and efficient conflict resolution. Handled all transactional services including bank deposits, monetary withdrawals, and financial transfers, and developed training modules for staff.

Customer Service Conflict Resolution Regulatory Compliance Customer Onboarding

Product Detail Officer

Five Stones Synergy

Mar 2022 - May 2022 (2 months)

Developed consumer experience surveys to collect feedback on company product range to deliver functional and quality improvements. Conducted qualitative market research and collated data to extract insights for product market validation and sales forecasting.

Consumer Research Market Research Data Collection Data Analysis Sales Forecasting Product Development

Sales Analyst

Page Financials

Oct 2021 - Jan 2022 (3 months)

Managed and grew loan portfolio by regularly exceeding sales targets by 20-50%. Met benchmarks in multiple facets including profitability and credit quality.

Sales Target Achievement Loan Quality Financial Analysis Sales Strategy

Customer Service Representative

iSON BPO- Airtel Nigeria

Nov 2020 - Jul 2021 (8 months)

Analysed customer complaints and provided technical solutions to inquiries. Managed customer correspondence and recorded information for the organisation's evaluation, facilitating information dissemination about available products.

Technical Support Customer Service

Education

Degrees, certifications, and relevant coursework

University of Ilorin

Bachelor of Arts, Christian Studies

Grade: Second Class (Upper Division)

Activities and societies: Organized and facilitated oratory events, symposiums, training, and tutorial sessions for students. Led awareness campaigns on ethical leadership and corporate responsibility. Awarded Most Reputable Officer of the Religions student department (NASSORS).

Completed a Bachelor of Arts in Christian Studies, earning a Second Class (Upper Division). Gained a comprehensive understanding of religious studies and related disciplines.