Looking for a job

ogechi miracle

@ogechimiracle1

Message

I resolve customer concerns, manage schedules, and keep administrative operations organized and responsive.

Nigeria

Message

What I'm looking for

I'm looking to contribute my customer service, virtual assistance, and administrative support skills to a team committed to excellent service, where I can help customers feel supported and valued.

At Hypertech Company, I handle high-volume customer calls, emails, orders, refunds, exchanges, and service requests while building positive customer relationships.

My front-desk work at National Accord has involved welcoming visitors, resolving concerns, managing correspondence, maintaining records, and directing calls and inquiries efficiently.

I'm motivated by helping people feel supported and valued. I bring clear communication, accurate data handling, calendar coordination, and a proactive approach to solving problems.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Hypertech Company

Jan 2022 - Present (4 years 9 months)

Provided outstanding customer service, handled data entry, and processed multiple orders for clients, exceeding all customer service expectations. Built strong relationships with customers and addressed inquiries quickly and accurately.

Customer Service Data Entry Order Processing Marketing Negotiation Product Knowledge Communication Skills Calendar Management Email Management Problem Solving

Front Desk Officer

National Accord

Feb 2019 - Dec 2022 (3 years 10 months)

Addressed customer or visitor concerns and ensured issues are resolved promptly and professionally. Handled clerical duties such as filing, data entry, and managing correspondence, and served as the first point of contact by greeting visitors.