Looking for a job

ogbuta ngozi

@ogbutangozi

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I deliver accurate data entry and customer service with hospitality experience.

Nigeria

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What I'm looking for

I'm looking for opportunities in data entry or customer service where I can deliver accurate work, support people with empathy and integrity, collaborate across teams, and continue learning.

I've supported data entry, quality assurance, and customer service work, delivering accurate information and dependable follow-through.

During my Springboard data entry internship, I led quality assurance for a 45-member Pilot 50 team, ran weekly virtual check-ins, met every deadline across a three-month project, and reviewed cohort hints with 99% accuracy.

At Lagos Marriott Hotel Ikeja, I managed reservations and event logistics for groups of up to 50 guests while serving more than 100 customers daily and helping maintain quality standards.

Experience

Work history, roles, and key accomplishments

Data Entry Intern

Springboard

Mar 2025 - Jul 2025 (4 months)

Developed strong communication and workplace etiquette, resulting in a 30% improvement. Led the quality assurance team for Pilot 50, comprising 45 team members, and reviewed hints for Cohort 1 and Cohort 2 with 99% accuracy.

Communication Skills Quality Assurance Team Leadership Data Entry Attention To Detail

Guest Experience Expert

Lagos Marriott Hotel Ikeja

May 2024 - Mar 2025 (10 months)

Managed reservations and led event logistics for groups of up to 50 guests, ensuring seamless experiences. Delivered exceptional guest service to over 100 customers daily, resulting in 95% satisfaction.

Reservations Event Logistics Customer Service Collaboration Quality Standards

Education

Degrees, certifications, and relevant coursework

Brigham Young University Idaho

Applied Business Management, Applied Business Management

Pursuing an Applied Business Management program with coursework in Business Administration, Business and Leadership skills, and Hospitality and Tourism Management. Anticipated completion in 2026.