Open to opportunities

Ofoke Emmanuel

@ofokeemmanuel

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Customer service professional and data analyst skilled in AI tools and Microsoft Office.

Nigeria

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What I'm looking for

I want to deliver exceptional customer support using AI and trusted tools, while strengthening my data analysis and organizational impact. I’m looking for a role where I can grow, stay reliable, and contribute with strong communication.

I am an accomplished customer service professional with 3 years of experience, grounded in strong communication and organizational skills. I bring in-depth English language knowledge, along with editing and typing abilities, to support clear, reliable interactions.

I have provided emotional support through active listening, consistent daily check-ins, and personalized companionship that respects individual needs and communication preferences. I am also proficient in cash handling, cashiering, leadership, and Microsoft Office—helping teams stay organized and service-focused.

I am trained in AI and focused on effective AI usage alongside other available tools, while developing my data analysis capability. Currently pursuing a degree in Microbiology to strengthen my analytical skills and scientific thinking for future opportunities.

Experience

Work history, roles, and key accomplishments

Student

Digital Creative Tech Solutions

May 2022 - Sep 2024 (2 years 4 months)

Provided compassionate emotional support and active listening through consistent daily check-ins, motivation, and personalized companionship. Supported positive customer interactions by adapting communication to individual needs.