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Ofir Turcan

@ofirturcan

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Technical Program Manager at IFS who cut QA effort 25% with AI automation adopted by 20+ teams.

Israel

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At IFS, I owned release planning and execution for enterprise cloud software, from backlog priorities and quality gates to release-readiness recommendations. Each release cycle closed with zero P1/P2 defects.

I built AI-based QA automation that picks up test and build failures, runs root-cause analysis, and opens and assigns Jira tickets. It cut QA operational effort by 25% and was adopted by all 20+ program teams.

Before IFS, I worked at Astea across systems analysis, solution delivery, and software engineering. I led on-site go-lives for JOS and Altron Bytes with 100% SLA compliance, and developed enterprise ERP and Field Service software in C#, .NET, and SQL Server.

Experience

Work history, roles, and key accomplishments

Technical Program Manager & SLM/FSM Solution Delivery Lead

IFS

Jan 2022 - Jan 2026 (4 years)

Owned release planning and execution for the IFS release cycle, acting as Product Owner and managing backlog, quality gates, and PI Planning. Delivered zero P1/P2 defects per release and cut QA operational effort by 25% through AI automation.

Technical Program Management Release Management Jira Xray JQL Bitbucket Jenkins Postman Copilot ChatGpt Power Automate AI Automation Product Ownership Agile Scrum PI Planning

Solution Architecture & Delivery (Systems Analysis)

Astea

Jan 2012 - Jan 2022 (10 years)

Led delivery and go-live for Tier-1 clients in Asia and South Africa, managing technical design, configuration, and daily status reviews with customer executives. Achieved 100% SLA compliance and optimized system performance.

Systems Analysis Requirements Gathering Solutions Architect Configuration Integration Process Flow SQL Performance Optimization Client facing delivery

Software Engineer

Astea

Jan 2005 - Jan 2012 (7 years)

Developed database logic and backend services for enterprise ERP and Field Service applications in C#, .NET, SQL Server, and Oracle. Built a consolidated batch invoicing module and Volume Picking module adopted as standard product features.

C#.NET SQL Server Oracle JavaScript CSS HTML Database Design Backend Development ERP Field Services

Independent Project - Fixio.AI

Fixio.AI

Wrote the PRD and built the platform with Claude Code and Codex, managing code versions in GitHub and defining CI/CD pipelines. Connected MCP servers to Claude Code using React, TypeScript, Node.js, and Supabase.