Obinna Akubue
@obinnaakubue
IT Support and Identity Management professional specializing in SCIM and Azure AD.
NigeriaWhat I'm looking for
I am a detail-oriented IT Support and Identity Management professional with over 4 years of experience in end-user support, Microsoft 365 administration, and enterprise IT operations. I currently work in SCIM Identity and Access Management at Teknowledge, where I handle SCIM-based user provisioning, user lifecycle management, Azure Active Directory / Entra ID support, and IAM incident resolution.
Previously I provided 1st and 2nd level Windows and Microsoft 365 support at CWG PLC and delivered hardware, software, and network troubleshooting at Dynamic Bright. I combine hands-on technical skills—including Active Directory, Microsoft 365, Windows OS, networking fundamentals—and a customer-focused approach to maintain secure, compliant identity and access environments.
Experience
Work history, roles, and key accomplishments
SCIM Identity Specialist
Teknowledge
Feb 2025 - Present (11 months)
Manage SCIM-based user provisioning and deprovisioning, lead user lifecycle management for onboarding/offboarding, and resolve IAM incidents while supporting Azure Active Directory/Entra ID integrations and access control.
End User Support Engineer
CWG Plc
May 2024 - Jan 2025 (8 months)
Provided 1st and 2nd level Windows and Microsoft 365 support, administered Active Directory and Office 365, and resolved end-user issues to maintain enterprise IT operations.
IT Support Technician
Dynamic Bright
Dec 2020 - Mar 2024 (3 years 3 months)
Performed hardware and software troubleshooting and provided network support to maintain end-user productivity and resolve technical incidents.
Dispute Resolution Officer
Fidelity Bank Plc
Nov 2015 - Oct 2020 (4 years 11 months)
Managed customer dispute resolution and performed data analysis to identify and resolve transactional issues, improving dispute processing accuracy.
Education
Degrees, certifications, and relevant coursework
NUNnamdi Azikiwe University
Bachelor of Science, Business Education
Completed a Bachelor of Science in Business Education with graduation in 2015.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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