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Obidike JosephineOJ
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Obidike Josephine

@obidikejosephine

Finance and admin professional skilled in reporting, reconciliation, customer support, and SQL-based data analysis. Open to remote work.

Nigeria
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What I'm looking for

I'm looking for opportunities where I can support finance, administrative, or data-driven operations through accurate reporting, reconciliation, analysis, and clear communication while continuing to grow professionally.

I'm Onyinyechi, a finance and administrative professional based in Lagos, Nigeria. I studied Public Administration at the University of Nigeria, Nsukka, and somewhere along the way found that the part of work I enjoy most is the detail work everyone else tends to skip over: reconciling accounts until the numbers actually match, tracking down where a report went wrong, making sure nothing slips through the cracks.

That instinct has taken me through a few different roles. At Xperion Technology, I handled invoicing, financial reporting, and budget tracking, and I was often the person the finance team leaned on during audits because I catch things early. Before that, I spent time reconciling stock for a supermarket at the Naval Headquarters in Abuja, where I got the accuracy rate up to 99%. I've also done freelance customer chat support, managed social media accounts (I once grew a client's following by 99% in a single quarter, which still surprises me a little), and written financial content that takes complicated ideas and makes them make sense to a normal reader.

More recently I picked up SQL and completed the Google Data Analytics Certificate, because I wanted a sharper way to answer the questions I was already asking with spreadsheets. I'm currently working toward the ICAN accounting qualification as well.

What I'm looking for now is remote or freelance work where those things overlap: careful financial and administrative support, clear writing, and analysis that holds up when someone checks it. I like being the person a team trusts to get the numbers right.

Experience

Work history, roles, and key accomplishments

Upwork logoUP
Current

Customer Chat Support Agent

Sep 2023 - Present (3 years 2 months)

Delivered live chat customer support across freelance platforms, handling inbound inquiries, order issues, and account questions. Resolved complaints promptly, escalating complex cases when needed. Managed multiple concurrent chats while consistently meeting response time and satisfaction targets.

Nigeria Naval Cooperative Unit logoNU

Inventory/ Stock Control Officer

Nigeria Naval Cooperative Unit

Aug 2023 - Aug 2024 (1 year)

Managed inventory control and stock-taking for the Navy Cooperative Supermarket. Implemented stock rotation methods to reduce wastage, conducted regular audits, and achieved a 99% accuracy rate in stock reconciliation.

DH

Finance Analyst Intern

Dickson Auditing House

Jun 2021 - Aug 2021 (2 months)

Assisted with financial audits, ensuring accuracy and compliance with auditing standards. Analyzed financial statements and risk factors, and contributed to financial modeling and forecasting using Excel.

Education

Degrees, certifications, and relevant coursework

Institute of Chartered Accountants of Nigeria (ICAN) logoII

Institute of Chartered Accountants of Nigeria (ICAN)

Associate Chartered Accountant, Accounting

Pursuing the Associate Chartered Accountant designation, with ongoing studies in accounting and finance.

Coursera logoCO

Coursera

Certificate, Data Analytics

2024 - 2024

Completed the Google Data Analytics Certificate, gaining practical skills in data analysis, data cleaning, and data visualization using spreadsheets, SQL, and visualization platforms.

University of Nigeria, Nsukka logoUN

University of Nigeria, Nsukka

Bachelor of Science, Public Administration and Local Government

2017 - 2022

Grade: Second Class Upper Division

B.Sc. in Public Administration and Local Government with a focus on public finance, budgeting, and organizational management. Graduated with Second Class Upper Division.

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