Nya Mendez
@nyamendez
Scheduling specialist who ensures accurate insurance, records, and patient-ready appointments.
United StatesWhat I'm looking for
I’m an experienced Scheduling Specialist and Medical Receptionist with 4+ years of healthcare administration experience. I coordinate diagnostic imaging appointments and handle high-volume phone support while keeping communication flowing between patients, physicians, radiologists, and referring providers.
My work focuses on accuracy, confidentiality, and readiness—verifying insurance benefits, obtaining prior authorizations, maintaining HIPAA-compliant patient records, and supporting appointment preparation with clear pre-procedure instructions. At RAYUS Radiology, I managed 50+ patient appointments daily, updated and processed incoming documentation, and collaborated across clinical and administrative teams to optimize scheduling workflows.
Experience
Work history, roles, and key accomplishments
Scheduling Specialist/Receptionist
RAYUS Radiology
Mar 2024 - Present (2 years 5 months)
Coordinated diagnostic imaging appointments and served as a reception contact to ensure smooth communication between patients and providers. Verified insurance benefits, obtained prior authorizations, and maintained accurate patient records in a high-volume scheduling environment.
Receptionist
Simonmed Imaging
Jan 2021 - Feb 2024 (3 years 1 month)
Scheduled and coordinated patient appointments while greeting patients and providers and handling inquiries to support efficient check-in. Maintained HIPAA-compliant patient records and verified insurance eligibility and prior authorizations to minimize billing and scheduling delays.
Education
Degrees, certifications, and relevant coursework
Valencia College
Associate of Science
Earned an Associate in Science (A.S.) from Valencia College.
Daytona State College
Associate of Science in Nursing, Nursing
Earned an Associate of Science in Nursing (ASN) from Daytona State College.
Timber Creek High School
High School Diploma
Earned a High School Diploma from Timber Creek High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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