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Nuwanthi Kahandaliyanage

@nuwanthikahandaliyan

Commercial leader at Richardson Outdoor who grew the BIA advertising portfolio’s revenue 4X and introduced data-driven OOH sales reporting.

Sri Lanka

Message

At Richardson Outdoor, I lead the Sales division across the Colombo Metro and Bandaranaike International Airport advertising portfolios. I delivered 4X revenue growth on the BIA portfolio within three years and introduced impression-based reporting and analytics into national media plans.

At Hiru TV, I managed multinational advertising accounts generating over LKR 150 million in monthly revenue. Earlier, I held P&L responsibility at Oriole Villas Boutique Hotel and led Learning & Development work at HSBC across financial services, sales effectiveness, and customer service.

Experience

Work history, roles, and key accomplishments

Current

Deputy General Manager

Current

Richardson Outdoor (Pvt) Ltd.

Nov 2023 - Present (2 years 11 months)

Leads the entire Outdoor Sales division, managing corporate sales and key account teams. Delivered 4X revenue growth on the BIA portfolio within 3 years and introduced a data-driven OOH sales model.

Sales Leadership P&L management Revenue Growth Key Account Management Data Driven Sales Team Building Customer Retention Strategic Partnerships

Current

Freelance Training Consultant

Current

Self Employed

Jan 2009 - Present (17 years 9 months)

Designs and delivers corporate workshops on leadership, communication, business English, customer service, public speaking, and motivation. Provides English language lecturing and soft-skills management training.

Training Design Leadership Development Communication Skills Business English Customer Service Public Speaking Motivation Content Creation

Head of Sales

Richardson Outdoor (Pvt) Ltd.

Oct 2022 - Oct 2023 (1 year)

Owned revenue generation and full P&L for the flagship BIA project and Colombo Metro portfolio. Launched Sri Lanka's first weekly OOH media analytics dashboard and built a high-performing sales team.

Revenue Management P L Ownership Sales Team Leadership Media Analytics Business Development Customer Relationship Management Coaching

Senior Manager – Marketing

Hiru TV (Asia Broadcasting Corporation)

Jan 2018 - Dec 2022 (4 years 11 months)

Managed a portfolio of high-profile multinational advertising clients, driving over LKR 150 million in monthly revenue. Owned media planning, campaign scheduling, and financial management for top-tier accounts.

Media Planning Campaign Management Financial Management Customer Relationship Management Revenue Growth Advertising Sales

Director / COO

Oriole Villas Boutique Hotel

Jan 2015 - Dec 2017 (2 years 11 months)

Held full P&L responsibility, directing marketing, financial management, revenue management, reservations, and client relations. Grew revenue and guest loyalty through targeted digital marketing campaigns.

P&L management Marketing Financial Management Revenue Management Client Relations Digital Marketing Recruitment operational optimization

Head of Learning & Development – Personal Financial Services

HSBC

Jun 2007 - Feb 2009 (1 year 8 months)

Recruited internationally to lead L&D for financial service centers across the Middle East, Africa, and Asia. Designed training for financial products and sales effectiveness that supported revenue and customer-service outcomes.

Learning and Development Training Design Financial Products Sales Effectiveness Leadership Middle East Africa Asia

Senior Manager, Learning & Development – Language Development

HSBC Electronic Data Processing Lanka

Dec 2006 - May 2007 (5 months)

Consolidated Call Coaching and Linguistics Training into a high-impact team. Built new training programs and a Self-Access Center for skills development.

Learning and Development Call Coaching and Review Linguistic Training Training program development Team Leadership

Manager, Learning & Development – Call Coaching

HSBC Electronic Data Processing Lanka

Dec 2005 - Dec 2006 (1 year)

Led the largest L&D team, driving call-quality coaching and soft-skills training across 90+ international processes. Developed coaching frameworks and trainer-development programs.

Learning and Development Call Coaching and Review Soft Skills Training Coaching Frameworks Trainer Development (Guest Rotational Trainers)Team Leadership

Assistant Manager, Learning & Development

HSBC Electronic Data Processing Lanka

Sep 2004 - Dec 2005 (1 year 3 months)

Delivered onboarding, customer service, Business English, and cross-cultural training for new recruits. Built custom workshops addressing operational business challenges.

Onboarding Customer Service Training Business English Cross Cultural Training Workshop Design