At Tiket.com, I design flight, fintech, hotel, and Things To Do experiences that make complex travel decisions easier while supporting business growth.
I redesigned the flight booking form, increasing baggage rate from 2.78% to 2.91% while maintaining booking conversion and revenue parity. I also launched Flight Disruption Insurance, growing total insurance conversion 6x from 22.85B to 144.87B while holding claim costs at 22–25%.
I combine user research, funnel analysis, and end-to-end product design—from discovery and wireframes through prototypes and developer handoff. Previously, I built Python-based hardware monitoring systems and contributed to iOS applications using Swift and UIKit.
