Nurudeen Adeniyi
@nurudeenadeniyi
Entry-level Customer Success Manager focused on onboarding and client retention.
What I'm looking for
I am an entry-level Customer Success professional with hands-on experience supporting clients at Petal & Posh Events in Lagos. I specialize in customer onboarding, ongoing account support, issue resolution and post-service follow-ups, applying transferable competencies relevant to SaaS customer success.
I build and maintain strong client relationships by understanding goals, managing expectations, coordinating logistics with internal teams and external vendors, and proactively mitigating risks to ensure smooth service delivery within agreed budgets.
I bring strong communication, stakeholder relationship management and analytical planning skills, and I am eager to grow in a technology-focused environment where I can drive product adoption, customer satisfaction, renewals and long-term value.
Experience
Work history, roles, and key accomplishments
Customer Success Manager
Petals & Posh Events
Apr 2025 - Present (11 months)
Onboarded clients, coordinated event logistics and vendors, and maintained strong client relationships to ensure service delivery aligned with budgets and expectations, supporting renewals and improving satisfaction.
Education
Degrees, certifications, and relevant coursework
Obafemi Awolowo University
Bachelor of Science, Quantity Surveying
Completed a Bachelor of Science in Quantity Surveying at Obafemi Awolowo University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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