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Nurudeen Adeniyi

@nurudeenadeniyi

Entry-level Customer Success Manager focused on onboarding and client retention.

Nigeria
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What I'm looking for

I seek a role where I can grow in a technology-focused company, lead onboarding, improve retention, collaborate cross-functionally, and contribute to renewals and long-term customer value.

I am an entry-level Customer Success professional with hands-on experience supporting clients at Petal & Posh Events in Lagos. I specialize in customer onboarding, ongoing account support, issue resolution and post-service follow-ups, applying transferable competencies relevant to SaaS customer success.

I build and maintain strong client relationships by understanding goals, managing expectations, coordinating logistics with internal teams and external vendors, and proactively mitigating risks to ensure smooth service delivery within agreed budgets.

I bring strong communication, stakeholder relationship management and analytical planning skills, and I am eager to grow in a technology-focused environment where I can drive product adoption, customer satisfaction, renewals and long-term value.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Obafemi Awolowo University logoOU

Obafemi Awolowo University

Bachelor of Science, Quantity Surveying

Completed a Bachelor of Science in Quantity Surveying at Obafemi Awolowo University.

Tech stack

Software and tools used professionally

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