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Nurlaila Hayati

@nurlailahayati

Message

I streamline HR operations, payroll, benefits, and expatriate administration for five-star hospitality teams.

Indonesia

Message

I manage day-to-day HR operations at The Ritz-Carlton Jakarta Mega Kuningan, overseeing HRMS records, employee administration, payroll reporting, benefits, retirement processes, and compliance. I support employees and leaders as a first point of contact for HR policies, programs, and workplace concerns.

Across The Langham Jakarta, Novotel, ibis Styles, Kosenda Hotel, and Senses Hospitality, I've handled recruitment, onboarding, compensation and benefits, workers' compensation claims, expatriate permits, travel documentation, HR reporting, and employee engagement activities. I bring detailed, confidential administration and strong vendor relationships to fast-paced hospitality environments.

Experience

Work history, roles, and key accomplishments

Current

Assistant Human Resources Manager

Current

The Ritz-Carlton Jakarta Mega Kuningan

Aug 2023 - Present (3 years)

Supervise and manage day-to-day HR operations, ensuring accuracy, compliance, and confidentiality. Oversee employee files, HRMS records, contracts, and full-cycle employee administration including onboarding and offboarding.

HR Operations Employee Relations Payroll Benefits Administration Compliance Employee Onboarding Offboarding Reporting Workers’ Compensation

Human Resources Supervisor

The Langham, Jakarta

May 2021 - Aug 2023 (2 years 3 months)

Supported day-to-day HR operations including administrative tasks, payroll, and employee records. Managed expatriate documentation, travel arrangements, and compliance with government permits.

HR Operations Payroll Employee Relations Expatriate Permits Travel Coordination Compliance Onboarding Training Procurement

Human Resources Supervisor

Senses Hospitality

Mar 2021 - May 2021 (2 months)

Assisted and supported day-to-day HR operations including administration, payroll, and recruitment. Managed worker's compensation claims and generated HR reports.

HR Operations Payroll Recruitment Workers’ Compensation Reporting General Affairs

Human Resources Supervisor

The Ritz-Carlton Jakarta Mega Kuningan

Oct 2019 - May 2020 (7 months)

Assisted and supported day-to-day HR operations including administration, recruitment, and payroll. Managed employee files, leave records, and worker's compensation claims.

HR Operations Recruitment Payroll Leave Management Workers’ Compensation Employee Relations

Talent & Culture (HR) Coordinator

Novotel Jakarta Gajah Mada

Mar 2018 - Oct 2019 (1 year 7 months)

Provided general administration and correspondence support for the HR department. Managed employee files, contracts, and databases, and supported payroll and recruitment processes.

HR Administration Payroll Recruitment Leave Management Benefits Administration training coordination

Cluster Talent & Culture (HR) Coordinator

Novotel & ibis Styles Jakarta Mangga Dua Square

Sep 2017 - Jan 2018 (4 months)

Provided general administration and correspondence support for the HR department. Managed employee files, payroll, and recruitment, and assisted with benefits and employee events.

HR Administration Payroll Recruitment Benefits Administration Leave Management HR Events training coordination

Human Resources Staff

Kosenda Hotel Jakarta

Dec 2014 - Jun 2016 (1 year 6 months)

Provided general administration and correspondence support for the HR department. Managed employee files, recruitment, and payroll, and assisted with benefits and employee inquiries.

HR Administration Recruitment Payroll Benefits Administration Employee Relations