At Lastana Express Indonesia - Lazada Indonesia, I partnered directly with the CEO to drive strategy execution across logistics, operations, and customer service. I launched same-day delivery with a 6-hour SLA in four cities without new CAPEX, while cost-reduction programs generated $10M+ in savings.
At PT Garuda Indonesia, I managed business planning, budgeting, and compliance work for cabin crew operations. I helped digitalize crew data for 3,500+ staff in eight months, supporting IOSA/IATA certification renewal.
More recently, with SGB VA Course Agency, I developed CRM strategies and social media campaigns for online course marketing. Short-form video content boosted conversion by 20%, and funnel-based lead magnets increased email list growth by 15%.

