Open to opportunities

Nurdan Güngör

@nurdangngr

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Certified Salesforce Consultant with expertise in digital transformation.

Turkey

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What I'm looking for

I am looking for a role that fosters innovation and allows me to leverage my Salesforce expertise to drive digital transformation and enhance user experiences.

I am a Certified Salesforce Consultant with over 3 years of hands-on experience in Salesforce administration and development. My journey has been marked by a commitment to optimizing processes and enhancing user adoption through effective training. I have successfully led digital transformation projects and integrated Marketing Cloud solutions, ensuring that organizations can leverage Salesforce to its fullest potential.

At Eduhub Solutions, I managed Salesforce administration for over 100 users, focusing on user roles, data maintenance, reporting, and automation. I provided consultancy within the Customer Success team, identifying and implementing operational improvements across more than 20 projects. My role also involved delivering Salesforce training and onboarding sessions to cross-functional teams, which significantly improved adoption and user confidence across departments.

My key projects include enhancing student management and marketing strategies for Bay Atlantic University and digitizing the entire student journey for Católica Lisbon School of Business & Economics. I am passionate about using my skills to drive efficiency and innovation in organizations, and I continuously seek opportunities to grow and contribute to impactful projects.

Experience

Work history, roles, and key accomplishments

Salesforce Consultant

Eduhub Solutions

Sep 2021 - Sep 2024 (3 years)

Managed Salesforce administration for 100+ users, including user roles, data maintenance, reporting, and automation while leading global projects and optimizing processes. Provided consultancy within the Customer Success team, identifying and implementing operational improvements, system enhancements, and customizations across 20+ projects. Delivered Salesforce training and onboarding sessions to

Salesforce Administration Data Loader Salesforce Project Management Automation Reporting Consultancy

DÇ

Logistics Planning Specialist

Doğuş Çay

Apr 2020 - Dec 2020 (8 months)

Focused on logistics process optimization, shipment coordination, and inventory management. Gained expertise in streamlining operations while developing strong problem-solving and organizational skills.

Logistics Process Optimization Inventory Management Operations Management Problem Solving Organizational Skills

Work and Travel Participant

La Quinta Inns & Suites

Jun 2018 - Sep 2018 (3 months)

Enhanced cross-cultural work experience in the United States through the Work and Travel program. Developed strong communication, teamwork, and adaptability skills in an international environment.

Cross Cultural Communication Teamwork Communication Adaptability International Environment Experience Customer Service Problem Solving

Education

Degrees, certifications, and relevant coursework

Doğuş University

Bachelor of Science, Industrial Engineering

Studied Industrial Engineering, focusing on optimizing processes and systems. Gained a strong foundation in engineering principles and problem-solving methodologies.

Escola Universitaria Salesiana de Sarria

Student Exchange Program, Industrial Engineering

Participated in a student exchange program, expanding knowledge in Industrial Engineering within an international academic setting. Developed cross-cultural communication and adaptability skills.