Nthabiseng Mahlakeng
@nthabisengmahlakeng
Tech‑savvy entry-level remote live chat representative focused on customer satisfaction.
What I'm looking for
I am an entry-level, tech‑savvy professional with a background in architectural technology and hands-on experience as a Junior Architect. I produced construction documents and 3D models using Revit and AutoCAD, contributed to five+ projects, reduced design errors by 15%, and helped secure LEED Silver certification for two developments.
I bring excellent written communication, adaptability for remote shift work, and a commitment to enhancing customer satisfaction. I quickly learn new systems and thrive delivering prompt, accurate support in fast-paced remote environments.
Experience
Work history, roles, and key accomplishments
Junior Architect
Progressive Design Studio
Jul 2024 - Dec 2024 (5 months)
A dedicated Junior Architect with an eye for detail
Education
Degrees, certifications, and relevant coursework
Lerotholi Polytechnic
Diploma in Architectural Technology, Architectural Technology
2022 - 2025
Pursued a Diploma in Architectural Technology at Lerotholi Polytechnic, focusing on architectural design and technical drafting from 2022 to 2025.
St Catherines High School
Lesotho General Certificate Of Secondary Education, General Certificate of Secondary Education (LGCSE)
2015 - 2019
Completed the Lesotho General Certificate of Secondary Education (LGCSE) at St Catherines High School from 2015 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
himalayas.app/@nthabisengmahlakengJob categories
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