Nshizirungu Pierre
@nshizirungupierre
I support client communication, sales, customer service, and social media growth remotely.
RwandaWhat I'm looking for
I'm currently supporting Nigel Hammett remotely, managing LinkedIn direct messages and professional communication for more than 20 clients. I connect potential clients, maintain relationships that increased retention by 30%, and support resume sales with a 25% conversion rate.
I also manage and monitor social media accounts, growing followers by 15% per quarter.
Previously at ISON Xperience (AIRTEL), I handled more than 100 inbound customer calls nationwide each day, resolved issues in a call-center environment, and maintained a 90% satisfaction rating. At Agahebuzo Drinks Ltd, I promoted products to more than 200 customers monthly and contributed to a 20% revenue increase through direct marketing.
I'm pursuing a Bachelor of Business Management in Procurement at Mount Kenya University and bring practical experience in virtual assistance, sales, customer support, and social media management.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Nigel Hammett
Sep 2023 - Present (3 years)
Managed LinkedIn direct messages and professional communication for 20+ clients. Connected potential clients and maintained strong professional relationships, increasing client retention by 30%.
Customer Care Executive
ISON Xperience (AIRTEL)
Mar 2023 - Aug 2023 (5 months)
Completed intensive customer service training. Handled 100+ inbound customer calls nationwide daily, resolving issues efficiently and maintaining a 90% satisfaction rating.
Marketing Assistant
Agahebuzo Drinks Ltd
Jun 2022 - Jan 2023 (7 months)
Promoted company products directly in the market, reaching 200+ customers monthly. Engaged customers and persuaded buyers to purchase products, closing 40% of sales growth.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Bachelor of Business Management, Business Management
Pursuing a Bachelor of Business Management with a focus on Procurement, expected to graduate in December 2026.
Availability
Location
RwandaAuthorized to work in
Salary expectations
Social media
Job categories
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