Open to opportunities

Prince Nwoko

@nprnz

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Freelance customer support and technical support specialist with experience in client-facing roles.

Ghana

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What I'm looking for

I seek customer-focused roles where I can apply technical troubleshooting and communication skills, work remotely or in hybrid support teams, and grow through hands-on problem-solving and customer success.

I am a freelance customer support and technical support specialist with hands-on experience providing client assistance for Upright Exchange. I focus on resolving technical issues and delivering high-quality customer service.

I have supported users in a freelance capacity, handling inquiries and technical troubleshooting to maintain customer satisfaction. My work emphasizes clear communication and timely problem resolution.

My background includes technical support and customer service skills developed through freelance engagements and practical experience in support centers. I bring adaptability and a service-oriented mindset to every role.

I hold education from Uzhhorod National University and continue to build my professional capabilities through practical support work and ongoing learning.

Experience

Work history, roles, and key accomplishments

Freelance Support Specialist

Upright Exchange

Provided customer and technical support as a freelance specialist for Upright Exchange, handling inquiries and troubleshooting to maintain user satisfaction.