At Paramount Home Care Agency, I coordinate patient care schedules, maintain compliant records, and improve communication between caregivers, patients, and families. I collaborate on assessments and care plans while identifying workflow improvements that strengthen service delivery.
Previously, I supported high-volume and high-stakes client cases at Concentrix, managing escalations, documentation, timelines, and stakeholder coordination. I have also led operations teams at PBS, conducted real estate outreach, and taught English to learners across diverse age groups.
