Open to opportunities

Nour Hatem

@nourhatem

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Senior Project & Account Manager blending client leadership with PR, marketing, and ESG.

United Arab Emirates

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What I'm looking for

I’m looking for a senior role where I can lead cross-functional teams, run complex client and campaign work end-to-end, and strengthen long-term retention—especially in PR/marketing and ESG-focused initiatives—while keeping turnaround times, budgets, and stakeholder communication tight.

I’m a Senior Project & Account Manager with 12 years of overall experience, including 5 years leading cross-functional teams. I deliver large-scale projects and manage high-value client accounts across marketing, creative, and PR.

I’m recognized for reducing turnaround times, improving client retention, and maintaining budget precision while building long-term partnerships. I align business goals with creative execution, communications strategy, and operational excellence.

In my recent work, I lead major policy and campaign initiatives across regions, including the creation of campaign websites, workshops, and hackathons. I also drive policy reporting processes and growth through business development and partnerships with governmental and non-governmental entities.

Earlier, I scaled integrated PR and marketing strategies for multi-million AED projects, while leading ESG and sustainability corporate communications and stakeholder frameworks. Before that, my foundation in analytical chemistry and lab leadership strengthened my research mindset, safety/compliance discipline, and attention to detail—skills I bring into every client and communications engagement.

Experience

Work history, roles, and key accomplishments

Current

Account Director

Current

TWN Group

Oct 2025 - Present (9 months)

Lead a META policy campaign across GCC and Turkey, including creation of campaign websites and facilitation of workshops and hackathons in Dubai and Istanbul. Manage business development, partnerships with governmental and non-governmental entities, and policy reporting processes.

Campaign Management Campaign Website Development Oversight Business Development Partnership Building Policy Reporter

Senior Creative Project Manager

HOC Creative Marketing Agency LLC

Jan 2024 - Nov 2025 (1 year 10 months)

Manage multi-million AED PR and marketing projects, including proposals and integrated campaign planning. Lead ESG and sustainability corporate communications, external stakeholder communications, and supervision of cross-functional creative teams to deliver campaigns on time.

Campaign Planning Proposal Development Sustainability Communication Sustainability Reporting Media Relations Client Relationship Management Cross Functional Team Management Brand Messaging

Project Manager

House of Content

Jan 2020 - Jan 2024 (4 years)

Direct execution of corporate communications projects for major regional and international clients. Lead CSR and ESG communications, manage sustainability and internal awareness reporting, and coordinate events, campaign rollouts, and brand messaging while supporting strategy with market and competitor research.

Corporate Communications Sustainability Reporting Brand Messaging Competitor Research

Laboratory Manager & Lecturer

Manara Private University

Jan 2017 - Jan 2020 (3 years)

Deliver lectures in analytical chemistry and supervise laboratory research projects. Conduct research on plant-derived compounds for natural cosmetic formulations and manage laboratory operations with a focus on safety, compliance, and research quality.

Analytical Chemistry Instruction Plant Derived Compounds Research Natural Cosmetic Formulation Support Experimental Techniques Supervision Product Safety Testing Laboratory Operations Management Lab Safety

Operations and Events Lead

SYC (Syrian Youth Council)

Jan 2017 - Jan 2020 (3 years)

Lead operations for semester training programs, including curriculum strategy grounded in research and data. Create pitches and coordinate professors and trainers, manage volunteers and facilitators, and oversee webinars, online courses, budgets/invoices, and event execution for workshops and university activations.

Vendor And Trainer Outreach Volunteer Management Webinars And Online Course Operations Event Coordination

Account Strategist

BelMont Hotel

Jan 2015 - Jan 2017 (2 years)

Grow room nights for corporate clients, travel partners, and regional distributors through proactive relationship management. Manage invoicing, handle client feedback, and coordinate across departments to maintain service quality.

Client Relationship Management Account Strategy Corporate Client Growth Invoicing

Account Strategist

Simba Center

Jan 2013 - Jan 2015 (2 years)

Lead translation and subtitling work for documentaries, annual reports, labels, product descriptions, and TV shows. Manage a team of translators and editors, serve as the main point of contact with the client, and oversee large multilingual documentary projects.

Localization Team Management Quality Assurance Project Coordination

Account Coordinator

Skopos

Jan 2012 - Jan 2013 (1 year)

Create briefs based on client requirements and review/QA deliverables before submission. Manage major client accounts including Spacetoon, Challenge Channel, and Smithsonian Channel.

Account Coordination Requirements Management

Volunteering Trainer

GOPA DERD

Train beneficiaries through plant-based cosmetics workshops, covering fundamentals of natural, organic, and clean cosmetics as well as cosmetic chemistry concepts and ingredient categories. Deliver instruction on extraction methods, formulation basics, stability and pH considerations, emulsification principles, and fragrance using natural essential oils, including practical sessions.

Plant Based Cosmetics Training Natural Vs Organic Vs Clean Cosmetics Concepts Cosmetic Chemistry Basics Ingredient Categories Extraction Methods Emulsification Principles Natural Emulsifiers And Thickeners Natural Essential Oil Fragrance