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Noson Rabinovich

@nosonrabinovich

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Detail-oriented IT professional focused on customer success.

United States

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What I'm looking for

I am looking for a role that allows me to utilize my technical skills while fostering customer relationships and enhancing user experiences.

I am a detail-oriented IT professional with over four years of experience in technical support and database management. My journey has been marked by a commitment to resolving hardware and software issues for over 200 employees, ensuring high user satisfaction through effective troubleshooting and support ticket management.

At STAR SNACKS, I have successfully overseen the management and resolution of hundreds of IT support tickets, delivering prompt and efficient technical support. My efforts in engineering and maintaining databases have led to the development of automated solutions that significantly enhance operational productivity. I am eager to leverage my technical expertise and strong problem-solving skills to drive customer success and ensure seamless user experiences.

Experience

Work history, roles, and key accomplishments

IT Professional

STAR SNACKS

Jun 2020 - Feb 2025 (4 years 8 months)

Oversaw the management and resolution of IT support tickets, ensuring prompt resolution and maintaining high user satisfaction. Delivered technical support to over 200 employees by troubleshooting hardware and software issues, and engineered databases to automate tasks, enhancing operational productivity.