Noson Rabinovich
@nosonrabinovich
Detail-oriented IT professional focused on customer success.
What I'm looking for
I am a detail-oriented IT professional with over four years of experience in technical support and database management. My journey has been marked by a commitment to resolving hardware and software issues for over 200 employees, ensuring high user satisfaction through effective troubleshooting and support ticket management.
At STAR SNACKS, I have successfully overseen the management and resolution of hundreds of IT support tickets, delivering prompt and efficient technical support. My efforts in engineering and maintaining databases have led to the development of automated solutions that significantly enhance operational productivity. I am eager to leverage my technical expertise and strong problem-solving skills to drive customer success and ensure seamless user experiences.
Experience
Work history, roles, and key accomplishments
IT Professional
STAR SNACKS
Jun 2020 - Feb 2025 (4 years 8 months)
Oversaw the management and resolution of IT support tickets, ensuring prompt resolution and maintaining high user satisfaction. Delivered technical support to over 200 employees by troubleshooting hardware and software issues, and engineered databases to automate tasks, enhancing operational productivity.
Education
Degrees, certifications, and relevant coursework
ICA Institute
Certificate in Information Technology, Information Technology
2019 - 2020
Pursued an Information Technology course focusing on technical skills and IT support.
Yeshiva T.I.D.E Academy
High School Diploma, High School Education
2017 - 2019
Completed high school education with a comprehensive curriculum preparing for further education.
Yeshiva Bais Dovid
Elementary School Diploma, Elementary Education
2006 - 2016
Completed elementary education with a focus on foundational skills and values.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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