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Norma RockmanNR
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Norma Rockman

@normarockman

Project Coordinator at SARS, coordinating enterprise programme plans and using Microsoft Copilot to streamline governance reporting.

South Africa
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What I'm looking for

I’m seeking a project or programme coordination role where I can apply my experience in governance, compliance, stakeholder management, reporting, risk management, and process improvement within a structured, purpose-driven organisation.

At South African Revenue Service (SARS), I coordinate workstream plans, milestones, dependencies, and governance reporting against approved enterprise delivery plans. I also championed Microsoft Copilot and other AI tools to support meeting summaries and document drafting and streamline presentation workflows.

At USAID, I coordinated operations, compliance monitoring, and reporting for PEPFAR-funded health portfolios with annual investments exceeding $500 million. I tracked reporting deadlines and inputs, maintained audit-ready records, and supported budget and procurement coordination.

Experience

Work history, roles, and key accomplishments

DR

Office Assistant to Senior Financial Officer

Department of Rural Development and Land Reform

Dec 2016 - Mar 2018 (1 year 3 months)

Monitored budget utilisation and business plan deliverables, ensuring alignment with PFMA and Treasury Regulations. Compiled monthly progress reports and served as secretariat for executive committees.

DD

Typist & Acting Senior Secretary

Department of Justice & Constitutional Development

Jan 2013 - Dec 2015 (2 years 11 months)

Provided secretarial and typing support, acting as senior secretary as needed.

SS

Customer Service Agent / Receptionist

Supply Chain Services

Jan 2010 - Dec 2013 (3 years 11 months)

Handled customer service and reception duties, supporting supply chain operations.

NF

Branch Administrator

Network Field Marketing FMCG

Jan 2007 - Dec 2010 (3 years 11 months)

Managed branch administration tasks, supporting field marketing operations.

Education

Degrees, certifications, and relevant coursework

MANCOSA logoMA

MANCOSA

Advanced Diploma, Business Management

Completed an Advanced Diploma in Business Management at NQF Level 7 in 2025.

PC

Port Elizabeth FET College

National Diploma, Management Assistant

Completed a National Diploma in Management Assistant at NQF Level 6 in 2009.

GS

Gelvandale High School

Senior Certificate, General

Completed Senior Certificate (Grade 12) in 2003.

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