Looking for a job

Nontokozo Dikgale

@nontokozodikgale

Digital Marketer at Compatible Automotive managing website content, social media, CRM campaigns, and multiple client accounts.

South Africa

Message

At Compatible Automotive, I manage and update website content, including promotions, product information, and business updates, and create and publish social media and digital content for campaigns.

I also support CRM campaigns with customer-focused content and personalised communications. I manage multiple client accounts, adapting marketing activity to different client needs and priorities.

I monitor campaign performance, prepare reports, and provide recommendations to improve digital marketing results, website visibility, and customer engagement. My work spans digital marketing and website administration.

Earlier, as a Sales Administrator at Sunglasses Hut, I assisted customers with product selection, managed sales transactions, and worked toward sales targets. I received the Best Customer Service award for outstanding customer engagement.

Experience

Work history, roles, and key accomplishments

Current

Digital Marketer

Current

Compatible Automotive

Jan 2022 - Present (4 years 9 months)

Manage and update website content, plan and create social media and digital content, support CRM campaigns, manage multiple client accounts, and monitor campaign performance.

Website Content Management (CMS)Social Media Management Content Creation CRM Email Marketing Marketing Reporting Analytics Account Management Customer Relationship Management Campaign Coordination

Current

Receptionist

Current

Compatible Automotive

Jan 2022 - Present (4 years 9 months)

Welcome visitors, handle incoming calls and emails, schedule appointments, manage calendars, and support day-to-day office coordination and administrative tasks.

Customer Service Communication Skills Scheduling Administrative Support Data Capturing Records Management Microsoft Office

Sales Administrator

Sunglasses Hut

Jan 2018 - Jan 2022 (4 years)

Assisted customers with product selection, managed sales transactions and store operations, maintained stock levels and displays, and handled customer enquiries.

Sales Customer Service Cash Handling Merchandising Stock Management Problem Solving

Education

Degrees, certifications, and relevant coursework

University of South Africa

Diploma in Public Relations, Public Relations

Diploma in Public Relations with a focus on administrative management, public relations in industry, issues management, and social responsibility.

Boston Media College

Diploma in Media Studies, Media Studies

Diploma in Media Studies covering public relations, marketing, computer applications, professional skills, advertising, journalism, radio, video, and academic literacy.