Open to opportunities

Nomthandazo Sebini

@nomthandazosebini

Message

Customer-focused sales and administrative professional delivering reliable remote client support.

Zimbabwe

Message

What I'm looking for

I’m looking for a remote-friendly role where I can combine customer relations and sales with reliable administrative support—using digital tools and AI to improve workflows, maintain accurate records, resolve concerns quickly, and deliver consistent client experience.

I’m a customer relations and sales professional who also brings hands-on administrative support experience, especially in remote operations. I focus on identifying customer needs, explaining insurance solutions clearly, and guiding decision-making with strong verbal and written communication.

In my current role, I manage daily client communication and handle multiple enquiries efficiently—building trust through excellent service while maintaining accurate client records and updating information on digital systems. I’m comfortable working toward performance targets and resolving concerns using structured problem-solving and attention to detail.

Previously, I taught online and supported international learners, managing schedules, lesson preparation, student records, and progress tracking independently. I also supported research and academic environments by collecting and organizing data, handling confidential information, and producing reporting—work that strengthened my organisation, documentation discipline, and ability to quickly adapt to new digital tools, including AI solutions like ChatGPT.

Experience

Work history, roles, and key accomplishments

Current

Sales Consultant / Customer Relations

Current

Osebini PrimeSA Car Insurance (Previously PMD)

Jan 2026 - Present (6 months)

Managed daily client communication and handled customer enquiries by providing professional insurance solutions. Maintained accurate client records and supported reliable customer service and administrative coordination.

Customer Service Client Communication Insurance Sales Record keeping Problem Solving Administrative Support Reporting

Online English Teacher

The Really Great Teacher Company

Mar 2024 - Dec 2025 (1 year 9 months)

Delivered remote online English lessons with lesson preparation, scheduling, and student progress tracking. Provided IELTS and interview preparation support while maintaining organised records and documentation.

Student Records Student Progress Tracking IELTS Preparation Interview Preparation Cross Cultural Communication Problem Solving Digital Tools AI assisted Automation Online Teaching

Teacher’s Assistant

Vaalpark High School

Feb 2021 - Jul 2021 (5 months)

Supported educators with administrative responsibilities and daily operations, including documentation and classroom assistance. Helped with learner support and adapted to changing priorities.

Administrative Support Documentation In Classroom Support Learner Support Communication Skills Organization

Industrial Psychology Research Assistant

North-West University

Feb 2019 - Nov 2019 (9 months)

Collected, organised, and recorded research data while supporting administrative research processes. Managed confidential information and handled data entry, reporting, and documentation preparation.

Research Data Collection Data Entry Data Reporting Schedule Coordination Confidentiality Record keeping

Academic Mentor

CampusKey Student Living

Jul 2018 - Oct 2019 (1 year 3 months)

Supported students through client-style communication, planning, and progress monitoring in a remote/hybrid setting. Prepared weekly and monthly performance reports and maintained organised student records.