Open to opportunities

Nomsa User

@nomsauser

Experienced logistics and operations professional optimizing fleet and supply chain operations through data-driven coordination and compliance.

South Africa

Message

What I'm looking for

I’m looking for a logistics/operations role where I can run dispatch and fleet operations end-to-end, strengthen compliance, and use reporting to improve cost and efficiency—while delivering reliable service to clients and stakeholders.

I’m an experienced Logistics and Operations professional with 10+ years across fleet management, supply chain coordination, and operational support in FMCG and property services. In my current Logistics Coordinator role, I coordinate day-to-day site and maintenance operations, managing scheduling, labor allocation, dispatch planning, procurement, deliveries/collections, inventory control, and stock forecasting. I also own compliance and governance—permits, PCN/appeals, vehicle compliance (MOTs/servicing/repairs), and accident reporting—while producing operational reports that drive budgeting, cost control, and continuous process improvements.

Earlier in my career, I strengthened outcomes through real-time tracking and structured logistics execution at Tiger Brands, and high-volume fleet customer service at Cartrack. I created and managed job cards, investigated root causes, monitored GPS and onboard systems, handled SLA-based client issue resolution, and generated daily/weekly/monthly performance reports. I’m certified in Project Management and Excel, and I’m currently completing a Diploma in Logistics and Supply Chain Management to deepen my impact with sharper reporting, analysis, and operational optimization.

Experience

Work history, roles, and key accomplishments

Current

Logistics Coordinator

Current

Environ Property Services

Jan 2019 - Present (7 years 6 months)

Coordinated daily operations across Roofing, Drainage, Pest Control, Damp & Timber, and Maintenance departments, including scheduling, labor allocation, dispatch, and resource planning. Managed procurement, permits and parking charge notice investigations/appeals, fleet and vehicle compliance, accident reporting, and produced operational reports for productivity, compliance, and job completion.

Logistics Coordination Dispatch Planning Resource Planning Scheduling Procurement Supplier Management Inventory Control Permit Management Parking Charge Notice (PCN) Appeals Regulatory Compliance Operational Reporting Data Analysis Servicing Vehicle Recovery Insurance Documentation Client Stakeholder Management

Fleet Administrator (Customer Service)

Cartrack

Jan 2017 - Jan 2019 (2 years)

Scheduled fleet installations, repairs, and maintenance, coordinating technician scheduling and creating job cards for technical teams. Performed unit testing and root-cause investigations, produced client reports, delivered training on GPS/dashcams/reporting tools, handled high-volume support with SLA-ticket resolution, and provided technical support for client onboarding.

Fleet Administration Scheduling Technicians Job Cards Unit Testing GPS Reporting Technical Support Client Reporting Customer Service SLA Management Call Center Support Training Delivery Incident Escalation

Fleet & Logistics Coordinator

Tiger Brands

Jan 2013 - Jan 2017 (4 years)

Scheduled drivers across national FMCG delivery routes, managed shift rotations, and monitored real-time GPS tracking with delivery rerouting when needed. Booked vehicles for servicing and urgent repairs, investigated accidents, managed PODs/waybills/bills of lading, provided customer ETAs, and produced daily/weekly/monthly performance reports while maintaining compliance and operational KPIs.

Route Planning GPS Delivery Rerouting Fleet Servicing Inspections Booking PODS Waybills Bills Of Lading Operational Reporting Performance Monitoring Replenishment Stock Loss Monitoring

Fleet Controller

Sabcool

Jan 2011 - Jan 2013 (2 years)

Managed daily driver scheduling and monitored driver performance, creating job cards and assigning service/repairs and trip plans. Conducted route planning and safety compliance briefings, oversaw fuel card allocations and mileage monitoring, handled vehicle inspections and repairs, investigated accidents with incident reports, and maintained fleet maintenance and regulatory compliance documentati