Open to opportunities

Charlene Celliers

@charlenecelliers

Message

I coordinate fleet logistics, technical support, customer service, and accurate transport operations.

South Africa

Message

What I'm looking for

I'm looking for a stable role where I can contribute my logistics, technical support, customer service, tracking, and data-management experience in a fast-paced team.

I coordinate fleet and port logistics at MG Asset Tracking, managing terminal reservations, export-container pre-advice, permits, transport partners, spreadsheets, and client updates.

I've also supported Amazon customers by phone, email, and chat, resolving account, order-tracking, and troubleshooting issues while meeting service targets.

My background includes banking contact-centre work, industrial tracking, data capture, warehouse operations, inventory control, and shift-based environments. I'm working toward a Higher Certificate in Bookkeeping and Accounting.

Experience

Work history, roles, and key accomplishments

Current

Warehouse Clerk

Current

McDonald's Transport

Aug 2025 - Present (1 year 1 month)

Ensured smooth warehouse operations, receiving and inspecting shipments, organizing stock, and maintaining inventory records. Prepared orders for shipment and operated warehouse equipment while adhering to safety protocols.

Inventory Management Order Processing Warehouse operations Safety Compliance

Current

Fleet Controller

Current

MG Asset Tracking

Mar 2020 - Present (6 years 6 months)

Managed port terminal reservations, pre-advice for export containers, and CTOs, port registrations, and permits. Coordinated with logistics partners and liaised with clients to ensure efficient transportation and timely delivery.

Logistics Port Operations Coordination Client Communication Spreadsheets

Technical Support

Amazon

Sep 2021 - Jan 2025 (3 years 4 months)

Responded to customer inquiries via phone, email, and chat, resolving issues and assisting with account management and order tracking. Maintained product knowledge and documented interactions to ensure complete resolution.

Customer Service Troubleshooting Account Management Order Tracking Documentation

Contact Center Banker

Nedbank

Feb 2018 - Jun 2019 (1 year 4 months)

Handled inbound and outbound calls, providing banking assistance and resolving customer inquiries. Offered product information, identified cross-sell opportunities, and maintained accurate records while ensuring compliance.

Customer Service Banking Cross Selling Compliance Record keeping

Tracking Controller

CATS

Jul 2017 - Jan 2018 (6 months)

Managed logistics for smooth port operations, made bookings for shipments, and coordinated with shipping lines and trucking companies. Handled pre-advices and maintained communication with stakeholders.

Logistics Port Operations Coordination Problem Solving

Data Capturer

McDonald's Transport

Mar 2012 - Jun 2012 (3 months)

Accurately input and managed data into digital systems, verified accuracy, and resolved discrepancies. Maintained confidentiality and assisted in generating reports.

Data Entry Accuracy Confidentiality Reporting