Nompumelelo Shabangu

I am a motivated and reliable administrative professional with hands-on experience in administration, virtual assistance, and customer support. I excel at managing emails, client communication, scheduling, and basic documentation to keep operations running smoothly.

In my current role as an Administrator at Usapholwethu Trading Enterprises, I prepared quotations, invoices and certifications, managed email correspondence, assisted with record-keeping and supported project documentation, demonstrating attention to detail and consistency.

Previously I developed frontline customer service, cash handling, and teamwork skills working as a waitress at a busy restaurant, which strengthened my communication and client-facing abilities.

I am comfortable working remotely with online tools, adaptable, solution-oriented, and seeking an entry-level remote customer service or chat support role where I can contribute immediately and continue to grow professionally.