Open to opportunities

Caroline Msimanga

@carolinemsimanga

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I’m a motivated customer support and data-entry professional with hospitality experience.

South Africa

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What I'm looking for

I’m looking to join a team where I can provide friendly customer support and complete data entry and administrative tasks with accuracy, using tools like Microsoft Office and Google Workspace—while continuing to learn and grow.

I’m a motivated, detail-oriented professional with a Diploma in Business Management and experience in customer service and hospitality. I focus on communication, administration, organization, recordkeeping, and working effectively with diverse customers.

Through my workintegratedlearning as a Waitress at Cappuccinos Restaurant, I provided professional customer service in a fast-paced environment. I managed customer orders accurately, handled cash and card transactions, resolved customer concerns professionally, and maintained accurate records of orders and payments.

I’m eager to contribute to customer support, virtual assistance, data entry, and administrative roles. With ongoing learning in cybersecurity and full-stack development, I bring an attention to detail and problem-solving mindset, and I’m ready to support a team with reliable, organized work.

Experience

Work history, roles, and key accomplishments

Waitress (Work Integrated)

Cappuccinos Restaurant

Oct 2023 - Nov 2023 (1 month)

Provided professional customer service in a fast-paced restaurant environment, managing customer orders accurately and efficiently. Handled cash and card transactions, resolved customer concerns professionally, and maintained accurate records of orders and payments.

Customer Service Order Processing Cash Handling Record keeping Teamwork Time Management