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Nomalanga Ncube

@nomalangancube

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Dynamic logistics manager with expertise in process optimization.

Zimbabwe

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What I'm looking for

I am looking for a role that allows me to lead teams, optimize processes, and drive customer satisfaction in a dynamic environment.

I am a dynamic logistics manager with over eight years of experience in optimizing operations and enhancing team performance within fast-paced environments. My expertise lies in streamlining processes and implementing innovative tracking systems, which have significantly improved customer satisfaction and project completion rates. At Korridor Zimbabwe, I developed a training program for new employees that resulted in a 50% reduction in onboarding time and a 25% increase in productivity.

Throughout my career, I have proven my ability to lead diverse teams while fostering a culture of productivity and accountability. I successfully managed a team of 44 employees, achieving an impressive 85% on-time project completion and a 90% client satisfaction rate. My commitment to operational excellence is evident in my strategic problem-solving skills, which have consistently driven results and delivered top-notch service in the logistics and supply chain sector.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Korridor Zimbabwe

Feb 2021 - Present (4 years 5 months)

Developed a training program for new employees, which led to a 50% reduction in onboarding time and a 25% increase in productivity. Successfully managed a team of 44 employees, achieving 85% on-time project completion and 90% client satisfaction.

Team Leadership Process Optimization Project Management

Supervisor

Vitality Freight

Apr 2017 - Jan 2021 (3 years 9 months)

Managed a team of 20 staff, overseeing daily operations and workflow, and supervised logistics for 200 shipments per month. Increased customer satisfaction by 40% through implementing a real-time project tracking system for shipments.

Team Management Logistics Supervision Customer Service Workflow Management

Logistics Officer

Anmesh

Jan 2015 - Feb 2017 (2 years 1 month)

Reduced operational costs by 15% by optimizing shipping routes and consolidating freight loads. Achieved an on-time delivery rate of 98% by introducing advanced tracking systems.

Logistics Optimization Shipping Route Optimization Freight Consolidation

Education

Degrees, certifications, and relevant coursework

Chinhoyi University

Master of Science, Supply Chain Management

Focused on advanced concepts in supply chain management, including logistics, operations, and strategic planning. Developed expertise in optimizing supply chain processes and enhancing efficiency.

Chinhoyi University

Bachelor of Science Honors, International Purchasing, Logistics & Transport

Studied international purchasing, logistics, and transport, gaining a comprehensive understanding of global supply chain operations. Acquired skills in procurement, transportation management, and international trade regulations.

Sfaaz

Diploma, Customs & Legislation Procedures

Completed a diploma program focused on customs and legislation procedures, providing in-depth knowledge of import/export regulations and compliance. Gained practical skills in customs documentation and clearance processes.