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Dulapha Poosit

@dulaphapoosit

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Experienced Sales Manager with over 20 years in logistics.

Zimbabwe

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What I'm looking for

I am seeking a role that allows me to leverage my logistics expertise while fostering strong client relationships and driving business growth.

I am a dedicated Sales Manager with over 20 years of experience in the logistics industry, specializing in air and sea freight operations. My career has been marked by a strong focus on managing international shipments, coordinating with airlines, carriers, and customs brokers to ensure timely and cost-effective transportation solutions. I pride myself on my ability to stay up-to-date with industry trends and adapt to the ever-changing logistics landscape.

Throughout my career, I have successfully managed key accounts and developed strong relationships with clients, ensuring that their needs are met while achieving significant revenue targets. At Suzuyo Thailand, I controlled revenue for major customers and implemented strategies to expand business with existing clients. My experience includes overseeing daily export shipments, managing operations teams, and maintaining high service standards to meet customer KPIs.

I am passionate about problem-solving and thrive in fast-paced environments. My ability to communicate effectively and work collaboratively with teams has been instrumental in driving success in my roles. I am now looking to leverage my extensive experience in a challenging new position where I can continue to grow and contribute to the success of the organization.

Experience

Work history, roles, and key accomplishments

Key Account Manager

Transglobal Logistics Services Co.,Ltd.

Apr 2023 - Jan 2024 (9 months)

Managed and oversaw daily air/sea export shipments, ensuring timely and cost-effective transportation solutions. Achieved a budget of $30,000 in six months through effective sales hunting and industry trend monitoring.

Export Budget Management

Key Account Manager

Transglobal Logistics Services Co.,Ltd.

Apr 2023 - Jan 2024 (9 months)

Export Budget Management Customer Relationship Management

Sales Manager

Suzuyo Thailand Co.,Ltd.

Jul 2013 - Oct 2022 (9 years 3 months)

Managed sales hunting and expanded business with existing clients, coordinating with the operations team to meet customer KPIs. Controlled revenue, updated regulations, and developed strong relationships with airlines, carriers, and customs brokers.

Sales Management Client Relationship Management Regulatory Compliance Negotiation Problem Solving Team Leadership

Sales Manager

Suzuyo Thailand Co.,Ltd.

Jul 2013 - Oct 2022 (9 years 3 months)

Managed sales hunting and expanded business with existing clients, coordinating with the operations team to meet customer KPIs. Controlled revenue according to yearly plans and updated customers on new regulations.

Sales Management Client Relationship Management Negotiation Problem Solving Communication Skills

Assistant Manager

Alps Logistics (Thailand) Co.,Ltd.

Jun 2008 - Jun 2012 (4 years)

Handled client complaints, processed documentation, and trained new staff members. Pitched ideas for performance improvement and helped identify workflow issues.

Staff Training Customer Service Data Entry Problem Solving

Assistant Manager

Alps Logistics (Thailand) Co.,Ltd.

Jun 2008 - Jun 2012 (4 years)

Handled client complaints, participated in meetings to create new practices, and managed client communications via calls, emails, and face-to-face interactions. Processed documentation, entered data, and trained new staff members.

Data Entry Staff Training Customer Service Communication Problem Solving

Customer Service

Customs Gold Service Co.,Ltd.

Jan 1990 - Apr 2008 (18 years 3 months)

Prepared import declarations as a keypuncher and handled client inquiries via calls, emails, and face-to-face interactions. Processed various documentation and managed client complaints effectively.

Import Declaration Customer Service Data Entry Client Communication Keypunching

Customer Service

Customs Gold Service Co.,Ltd.

Jan 1990 - Apr 2008 (18 years 3 months)

Prepared import declarations as a keypuncher and managed client communications through calls, emails, and in-person interactions. Processed various documentation and handled client complaints with empathy.

Customer Service Data Entry Client Communication Administrative Support