Noime Lumapas
@noimelumapas
I build data-informed donor retention and fundraising programs across Southeast Asia.
What I'm looking for
I've led donor retention and development at Greenpeace Southeast Asia, supporting relationships with 40,000+ active donors across Thailand, Indonesia, Malaysia, and the Philippines. I helped sustain a 75% annual recurring-donor retention rate contributing to 80% of annual fundraising revenue, and increased key donor upgrade KPIs in Thailand by 40% through data-driven campaign optimization.
Over more than 20 years in Southeast Asian fundraising, I've built donor acquisition, retention, telemarketing, and multi-channel engagement programs for Greenpeace Southeast Asia, GMA Kapuso Foundation, and Open Doors Southeast Asia. I bring regional program management, budget stewardship, donor strategy, Salesforce reporting, and supporter journey design to organizations building lasting donor relationships.
Experience
Work history, roles, and key accomplishments
Regional Retention and Development Specialist
May 2016 - Mar 2025 (8 years 10 months)
Led regional donor retention strategy across Thailand, Indonesia, Malaysia, and the Philippines, supporting teams in managing relationships with 40,000+ active donors.
→ Achieved an average of 75% annual retention rate for recurring donors, contributing to 80% of annual fundraising revenue
→ Drove a 40% increase in key donor upgrade KPIs for Thailand (lifetime value, conversion, engagement) thr
Fundraising and Marketing Coordinator
Feb 2012 - Apr 2016 (4 years 2 months)
→ Diversified donor acquisition channels and launched outsourced Direct Dialogue and Telefundraising programs, growing recurring donor numbers
→ Built donor retention reports and insights using Salesforce to inform fundraising decisions
→ Led design of a multi-channel donor journey with Content and Country Supporter Relation teams
→ Managed the Community Fundraising Coordinator and acquired don
Institutional Marketing & Communications Officer
Jan 2011 - Dec 2011 (11 months)
→ Managed marketing team driving corporate and individual donor acquisition campaigns
→ Built a micro-donation partnership with a major Philippine remittance center, significantly increasing one-off donations
→ Produced donor-facing content for primetime TV segments and calamity response coverage
→ Coordinated donor acquisition and retention across Singapore, Malaysia, Indonesia, and the Philippines
→ Managed a small development team in the Philippines and supported the Regional Fundraising Director on cross-country strategy
→ Organized the annual regional development conference, shaping the region's fundraising roadmap
→ Led annual donor appeal events and regional donor communications
Education
Degrees, certifications, and relevant coursework
University of the Philippines
Bachelor of Science in Social Work
1995 - 2001
University of the Philippines
Bachelor of Science, Social Work
1995 - 2001
Pursued a Bachelor of Science in Social Work at the University of the Philippines from 1995 to 2001.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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