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Noah UserNU
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Noah User

@noahuser15

Operations Manager at Amazon who optimized logistics for 90,000+ daily deliveries and delivered $5M in cost savings.

United States
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What I'm looking for

I’m eager to apply my execution expertise to client supply chain transformation engagements in a consulting environment.

At Amazon, I led supply chain execution supporting 90,000+ daily deliveries, working across demand planning, volume forecasting, and real-time analytics. My inventory optimization and forecasting initiatives delivered $5M in operational cost savings.

I also drove a delivery accuracy transformation through process automation and software workflow redesign, increasing success rates by 35% and generating an estimated $3M in additional savings. I partnered with operations, engineering, and compliance teams on solutions that improved fleet service compliance by 25%.

At Progressive Insurance, I applied data-driven investigation and AI-enhanced workflows to resolve complex claims, increasing resolution speed by 18%. I’m eager to bring my execution experience to client supply chain transformation engagements in a consulting environment.

Experience

Work history, roles, and key accomplishments

PI
Current

Claims Adjuster

Jan 2024 - Present (2 years 9 months)

Applied data-driven investigation and analytical frameworks to resolve complex multi-party issues, increasing resolution speed by 18% through AI-enhanced workflows. Led branch-wide process improvement initiatives focused on total loss workflows, reducing cycle time by 15% and elevating handling accuracy by 35%.

Amazon logoAM

Operations Manager

Jan 2021 - Dec 2024 (3 years 11 months)

Led end-to-end supply chain execution for high-volume operations supporting 90,000+ deliveries per day, managing demand planning, volume forecasting, and real-time analytics. Spearheaded supply chain analytics and inventory optimization initiatives that delivered $5M in operational cost savings and increased delivery accuracy by 35%.

Education

Degrees, certifications, and relevant coursework

Quantic School of Business and Technology logoQT

Quantic School of Business and Technology

Master of Science, AI Engineering

Pursuing a Master of Science in AI Engineering with an expected completion in 2027. The 13-month program focuses on AI systems engineering, foundation model integration, agentic workflows, and scalable intelligent infrastructure.

Coursera logoCO

Coursera

Agile Project Management (Scrum & Kanban), Project Management

Currently pursuing the Agile Project Management (Scrum & Kanban) certification.

University of Texas at Austin logoUA

University of Texas at Austin

Bachelor of Arts, Psychology

Earned a Bachelor of Arts in Psychology in 2021.

LinkedIn logoLI

LinkedIn

Implementing Supply Chain Management, Supply Chain Management

Completed the Implementing Supply Chain Management certification.

LinkedIn logoLI

LinkedIn

SAP S/4HANA Cloud ERP Certification, ERP

Completed the SAP S/4HANA Cloud ERP Certification.

LinkedIn logoLI

LinkedIn

Data Analysis Tips with Excel and ChatGPT, Data Analysis

Completed the Data Analysis Tips with Excel and ChatGPT certification.

LinkedIn logoLI

LinkedIn

Generative AI for Product Managers, Generative AI

Completed the Generative AI for Product Managers certification.

LinkedIn logoLI

LinkedIn

Machine Learning and AI Foundations: Classification, Machine Learning

Completed the Machine Learning and AI Foundations: Classification certification.

LinkedIn logoLI

LinkedIn

Project Management Foundations: Integration, Project Management

Completed the Project Management Foundations: Integration certification.

Tech stack

Software and tools used professionally

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