Open to opportunities

Nnenna Nwaenyi

@nnennanwaenyi

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Strategic copywriter and content marketer with 5+ years of experience.

Nigeria

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What I'm looking for

I am looking for a role that values creativity and offers opportunities for growth in content strategy and customer engagement.

As a strategic copywriter and content marketer with over five years of experience, I specialize in crafting high-impact content that enhances brand visibility and drives revenue. My expertise lies in SEO content writing, persuasive copy, and customer engagement, where I have a proven track record of improving brand messaging and customer retention.

In my recent role as an Inventory Manager and Growth Specialist at RoomXIX, I successfully managed inventory processes, reducing discrepancies by 20% and implementing data-driven strategies that significantly boosted product visibility and sales. My experience at Patricia Technologies as a Customer Relations Specialist further honed my skills in conflict resolution and customer support, achieving a 95% satisfaction rate in handling high-volume inquiries.

Experience

Work history, roles, and key accomplishments

Inventory Manager | Growth Specialist

Roomxix (Subsidiary of Patricia Technologies)

Nov 2019 - Feb 2024 (4 years 3 months)

Managed and optimized inventory processes, ensuring seamless stock flow and reducing discrepancies by 20%. Spearheaded strategies that improved product visibility and increased sales through data-driven decisions.

Inventory Management Growth Strategies Data Driven Customer Experience

Customer Relations Specialist

Patricia Technologies Inc.

May 2018 - Nov 2019 (1 year 6 months)

Handled high-volume customer inquiries, resolving issues with a 95% satisfaction rate. Assisted in fintech product troubleshooting, ensuring seamless transactions for customers.

Customer Support Fintech Product Troubleshooting Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Madonna University

B.Sc. Sociology, Sociology

Studied Sociology at Madonna University, focusing on societal structures and human behavior. Gained a comprehensive understanding of social dynamics and research methodologies.