Nkatha Kimathi
@nkathakimathi
Detail-oriented Virtual Assistant
What I'm looking for
I am a self-motivated and detail-oriented Virtual Assistant with over two years of experience in providing top-notch administrative support, efficient bookkeeping, and exceptional customer service. I have a strong background in using tech tools to simplify tasks and improve efficiency, with expertise in scheduling, data entry, and client communication.
My experience as an Admin Assistant at Masai Lodge Hotel has equipped me with the skills to manage day-to-day administrative tasks, conduct bookkeeping tasks, and provide customer support. I have also utilized tools like Google Workspace to organize and streamline documentation and team coordination.
In addition to my administrative experience, I have also developed strong customer service skills through my training in Tour Consultancy and Virtual Assistance. I am proficient in tools such as Google Workspace, Microsoft Office Suite, and email communication platforms, and I have gained practical skills in client communication, project organization, and data management.
Experience
Work history, roles, and key accomplishments
Tour Consultancy Trainee
Camptrek Safaris
Nov 2024 - Dec 2024 (1 month)
Developed customer service skills, planned itineraries, and managed travel logistics
Virtual Assistant Trainee
ALX Program
Sep 2024 - Nov 2024 (2 months)
Developed skills in virtual assistance, multitasking, and client communication
Accounts Clerk/Admin Assistant
Masai Lodge Hotel
Aug 2022 - May 2024 (1 year 9 months)
Managed administrative tasks, conducted bookkeeping, and provided customer support
Administrative Intern
Silole Wildlife Sanctuary
Mar 2021 - May 2021 (2 months)
Helped with scheduling, communicated with guests, and organized event logistics
Education
Degrees, certifications, and relevant coursework
Camptrek Safaris
Training, Tour Consultancy
2024 - 2024
Participated in Tour Consultancy Training, developing customer service skills and learning itinerary planning to enhance travel experiences for clients.
ALX Program
Certificate, Virtual Assistance
2024 - 2024
Completed a certificate program in Virtual Assistance, gaining proficiency in tools such as Google Workspace and Microsoft Office Suite, while developing skills in multitasking and client communication.
University of Nairobi
Bachelor of Science, Wildlife Management and Conservation
2017 - 2021
Grade: Second Class Honours - Upper Division
Studied Wildlife Management and Conservation, focusing on the principles of wildlife ecology, conservation strategies, and sustainable management practices. Achieved Second Class Honours - Upper Division.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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