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Nkatha KimathiNK
Open to opportunities

Nkatha Kimathi

@nkathakimathi

Detail-oriented Virtual Assistant

Kenya
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What I'm looking for

Seeking a role that utilizes my administrative and customer service skills

I am a self-motivated and detail-oriented Virtual Assistant with over two years of experience in providing top-notch administrative support, efficient bookkeeping, and exceptional customer service. I have a strong background in using tech tools to simplify tasks and improve efficiency, with expertise in scheduling, data entry, and client communication.

My experience as an Admin Assistant at Masai Lodge Hotel has equipped me with the skills to manage day-to-day administrative tasks, conduct bookkeeping tasks, and provide customer support. I have also utilized tools like Google Workspace to organize and streamline documentation and team coordination.

In addition to my administrative experience, I have also developed strong customer service skills through my training in Tour Consultancy and Virtual Assistance. I am proficient in tools such as Google Workspace, Microsoft Office Suite, and email communication platforms, and I have gained practical skills in client communication, project organization, and data management.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

CS

Camptrek Safaris

Training, Tour Consultancy

2024 - 2024

Participated in Tour Consultancy Training, developing customer service skills and learning itinerary planning to enhance travel experiences for clients.

AP

ALX Program

Certificate, Virtual Assistance

2024 - 2024

Completed a certificate program in Virtual Assistance, gaining proficiency in tools such as Google Workspace and Microsoft Office Suite, while developing skills in multitasking and client communication.

University of Nairobi logoUN

University of Nairobi

Bachelor of Science, Wildlife Management and Conservation

2017 - 2021

Grade: Second Class Honours - Upper Division

Studied Wildlife Management and Conservation, focusing on the principles of wildlife ecology, conservation strategies, and sustainable management practices. Achieved Second Class Honours - Upper Division.

Tech stack

Software and tools used professionally

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Nkatha Kimathi - Tour Consultancy Trainee - Camptrek Safaris | Himalayas