Njoki Gitau

HR advisor to executive leadership, managing employee engagement, wellbeing, and performance initiatives across countries. Led negotiation and implementation of local market benefits programs and contracts with providers.

Maximized impact of reward strategies, provided insights for multi-year reward strategy, and managed annual reward cycle and benchmarking.

Implemented organization and people strategy to support business goals within the Supply business unit. Managed end-to-end disciplinary processes, workforce planning, payroll, and labor relations.

Designed and implemented HR processes, policies, and payroll system. Managed contracts, onboarding, offboarding, recruitment, and training.

Managed payroll journal entries and reconciliations for 13+ clients across East, West, and South Africa. Prepared income and withholding certificates and calculated multi-jurisdictional taxes.

Oversaw benefits programs for 800+ employees, drove compliance and audits, and collaborated on international relocation with global mobility teams.

Managed a team of 6 in delivering HR processes and handling escalations across Africa. Oversaw HR service delivery for Uganda, Tanzania, and Kenya, ensuring SLA compliance.

Provided end-to-end HR support across Africa, led a team across 5+ countries, and introduced peer-based query resolution system. Led simplification of HR processes achieving 90% reduction in manual tasks.

Managed payroll and reporting on payroll inputs, developed and implemented HR policies, and liaised with government departments on inspections. Managed disciplinary processes and grievances.

Bachelor of Commerce with a focus on Human Resources.

Higher Diploma in Human Resources Management.

Diploma in Business Management.