niven bulramaya

Gather requirements from clients, identify problems with AS-IS flows, propose TO-BE flows, and manage team activities. Implement AI strategy and tools, and support organizational restructuring.

Worked with project team from specification writing to development and testing. Wrote and designed SFDs, defined mockup screens, and provided application training videos.

Implemented planning application, performed gap analysis, and understood processes from raw materials stockage to production and warehouse stock. Trained end users and N2 support team.

Provided application management services, bug analysis, production support, and troubleshooting. Identified root causes of recurrent issues and provided permanent solutions.

Worked with N3 and build team to understand client requirements and applications. Monitored daily data flow and integration, and provided application management services.

Handled customer requests through tickets, analyzed issues, and provided support. Performed PLSQL development and became owner of user creation tasks.

Managed user requests, validated claims, verified data as per checklist, and monitored file flows and data integration.

Pursuing a certification as an AI Consultant, expected to complete in September 2026.

Completed a Master in Business Administration in IT Enterprise Management, focusing on the intersection of business and IT.

Pursued a Bachelor in Computer Applications, gaining foundational knowledge in computing and applications.