At ALTiOSTAR NETWORKS, A RAKUTEN SYMPHONY COMPANY, I validated 5G NR features against client and product requirements. I reviewed acceptance criteria, raised requirement gaps before release, and maintained traceability across requirements, test coverage, defects, and resolutions.
I'm building hands-on business analysis capability through an e-commerce order cancellation and refund status case study. I’m documenting requirements and mapping current and future processes, with planned SQL, Excel, and Power BI analysis of cancellation and refund trends.

