Open to opportunities

pooja shah

@poojashah4

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Business Analyst with 9 years' experience delivering requirements, BI dashboards, and product catalog solutions.

India

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What I'm looking for

I seek a collaborative team role where I can lead requirement analysis, build BI dashboards and product catalogs, drive process automation, and grow into product or project leadership.

I am a dedicated Business Analyst with nine years of experience across telecom, software, and e-commerce domains, currently serving as Deputy Manager - Business Analyst at Vodafone India. I specialize in requirement gathering, project documentation, client communication, catalog-driven portal architecture, Figma mock-ups, and Power BI dashboard design, and I have led initiatives that improved efficiency and automated modules.

My background includes contractor onboarding and data verification at TIBCO, global wireline inventory and vendor communication at Sakon, and content moderation and QA roles earlier in my career. I deliver clear UML, use cases, wireframes, and documentation, work with Scrum/Kanban in JIRA, and contribute to deployments with knowledge of APIs and authentication techniques.

Experience

Work history, roles, and key accomplishments

Current

Deputy Manager - Business Analyst

Current

Vodafone India

Mar 2023 - Present (2 years 8 months)

Led business analysis for the Vodafone Technology Opportunity Business Analysis Portal, collected requirements from clients and product owners, and delivered Figma mock-ups and Power BI dashboards to improve project visibility and increase team productivity.

Business Analysis Figma Power BI UML Jira Scrum

Operation Analyst

TIBCO Software

Oct 2021 - Mar 2023 (1 year 5 months)

Managed contractor onboarding, validated contractor data from Oracle, processed invoices, and used Power BI and Spotfire to analyze and present user and billing data to streamline onboarding and financial operations.

Oracle Power BI Spotfire Data Verification Invoice Processing Order Management

Analyst

Sakon

Nov 2018 - Oct 2021 (2 years 11 months)

Built and maintained global wireline inventory across telecom providers, validated invoices, communicated with vendors and clients, and delivered inventory databases and value-added B2B solutions.

Inventory Management Telecom Invoice Validation B2B Data Validation

Analyst

Loft Quality Process (Atidiv)

Nov 2015 - Feb 2017 (1 year 3 months)

Worked on US content moderation process, performed backend data verification and validation to maintain quality and supported cross-module requirements analysis.

Content Moderation Data Verification Quality Assurance

Business Analyst

Knowledge Factory

Jan 2015 - Aug 2015 (7 months)

Prepared documentation for website and application development, gathered client requirements, created UML artifacts, and performed manual and website testing for mobile and e-commerce projects.