NIKITA SHARMA
@nikitasharma15
QA automation engineer at Rakuten Symphony, developing Playwright tests for applications supporting a Japanese mobile network provider.
IndiaWhat I'm looking for
At Rakuten Symphony India Private Limited, I developed and maintained Playwright and TypeScript UI tests for applications supporting a Japanese mobile network provider. I also tested LLM responses for consistency, accuracy, and expected behaviour.
At IBM India Pvt Ltd., I created and updated Cucumber feature files using BDD/Gherkin and maintained automated regression suites with Selenium WebDriver, Java, TestNG, and Maven. I tested payment-related functionality, including the Amazon Pay-as-You-Go model, and participated in Agile ceremonies and customer demonstrations.
Earlier, at DXC Technology, I tested a global insurance application with Cypress, Mocha, and Chai, and conducted REST API testing with Postman. I'm seeking to transition into a Technical Business Analyst or IT Business Analyst role, drawing on my experience validating workflows and business rules.
Experience
Work history, roles, and key accomplishments
Senior Quality Assurance Engineer
Apr 2026 - Oct 2026 (6 months)
Performed functional, regression, integration, smoke, and cross-browser testing, and developed automated UI tests using Playwright and TypeScript. Evaluated LLM responses and used AI-assisted tools to improve testing workflows.
Performed manual functional, regression, integration, and mobile testing, and created Cucumber feature files using BDD/Gherkin. Participated in Agile ceremonies and developed automated regression suites using Selenium, Java, TestNG, and Maven.
Executed automated UI testing using Cypress, Mocha, and Chai for a global insurance application, and performed end-to-end functional testing. Conducted REST API testing using Postman and collaborated with team members to resolve defects.
Investigated customer-reported technical issues and coordinated resolution efforts for telecom projects. Used tools including Cisco AnyConnect, RSA network tools, Remedy, and Trio to support troubleshooting.
Resolved customer complaints and escalations related to broadband and telecom services, diagnosing connectivity and configuration issues. Handled inbound and outbound calls and email communications to maintain service continuity.
Education
Degrees, certifications, and relevant coursework
Lakshmi Narain College of Technology
B.Tech., Computer Science & Engineering
B.Tech. in Computer Science & Engineering from Lakshmi Narain College of Technology.
Women's Polytechnic College
Diploma, Computer Science & Engineering
Diploma in Computer Science & Engineering from Women's Polytechnic College.
Bal Public Higher Secondary School
High School, General
High School from Bal Public Higher Secondary School (State Board).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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