At AXA Global Business Services, I assess health insurance claims and handle 100+ claims daily with 100% accuracy. I also conduct quality assurance audits and prepare learning sessions to address knowledge gaps and help team members improve.
I’ve mentored 19 people and led a complex project that maintained 100% accuracy, then trained the entire team and facilitated their accreditation. Earlier, I analyzed fraud reports for Canadian clients at Teleperformance and managed bankruptcy case processing.
