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Nitesh A MalapNM
Open to opportunities

Nitesh A Malap

@niteshamalap

Product growth designer helping SaaS teams boost recurring revenue through retention, onboarding, and product-led analytics.

Netherlands
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What I'm looking for

I’m looking to partner with SaaS founders and growth leaders to build data-driven PLG experiences—improving activation, retention, and trial-to-paid conversion—so recurring revenue grows predictably through clear UX fixes and monetisation decisions.

I help SaaS founders and product teams grow recurring revenue by helping users stay longer, upgrade faster, and get more value from the product. I combine product-led growth, UX design, user behaviour analysis, and AI-powered solutions to find and fix the friction points that slow down retention and monetisation.

I’m known for retention & churn reduction, monetisation & pricing strategy, and trial-to-paid conversion. When growth slows or conversion rates plateau, I run growth audits and focus on what users actually do inside the product—where they get stuck and what prevents them from upgrading or leaving.

What makes me unique is that I’ve spent 20+ years working across product, user experience, and revenue—building products, improving user experiences, and helping businesses generate revenue from them. My background spans digital payments, banking, enterprise software, SaaS, UX design, product management, and AI-powered products, so I can connect user behaviour, product decisions, pricing, and revenue in one frame.

In practice, I translate insights into growth-focused UX and experimentation: onboarding and activation, in-app engagement & retention, and revenue optimisation design. Most recently, I’ve been working as a Product Growth Consultant (self-employed) and as a Product-Led Growth designer/CXO, partnering with founders and growth leaders to turn product usage into predictable revenue.

Experience

Work history, roles, and key accomplishments

WinGrrowth logoWI
Current

Product Growth Consultant

Sep 2025 - Present (10 months)

We work with mid-sized B2B SaaS companies, targeting Founders, Chief Product Officers, and Growth Leaders who manage product and marketing teams at 10–200 person organizations across India, Europe, and the United States. These senior leaders are responsible for driving product adoption, user activation, and monetization, and are under pressure to increase recurring revenue while reducing churn. Th

BrainBite logoBR

CXO | Chief Experience Officer at BrainBite.ai

Jan 2025 - Jul 2025 (6 months)

As a Product-Led Growth (PLG) Designer, I focus on creating seamless, data-driven user experiences that drive engagement, retention, and revenue. My role is a blend of UX, product strategy, and growth experimentation, ensuring design directly contributes to BrainBite.ai’s business outcomes.

Key Responsibilities:
Growth-Focused Design Strategy – Aligning UX with business goals to improve activatio

SISAR BV logoSB

UX Lead & Product Owner

May 2024 - Dec 2024 (7 months)

In my role as UX Lead & Product Owner at SISAR, I am responsible for overseeing the design and development of user-centric digital products while driving the strategic direction of the product lifecycle. My role is a blend of product ownership and user experience leadership, ensuring that both user needs and business goals are aligned throughout the process.

Key Responsibilities:
1. Product Strat

SkillNet Solutions, Inc. logoSI

UX Lead

Apr 2021 - May 2024 (3 years 1 month)

As a Product Owner
- Collaborated with stakeholders and teams to gather requirements and ensure project alignment.
- Contributed to defining product vision by synthesizing research and goals into actionable plans.
- Created and prioritized user stories based on needs, value, and feasibility.
- Managed backlog through grooming, refinement, and prioritization meetings.
- Worked with cross-functiona

SkillNet Solutions, Inc. logoSI

UX Manager

Feb 2019 - Apr 2021 (2 years 2 months)

Played a key role in creating visually appealing and user-friendly interfaces for various web and mobile applications, ensuring an enhanced user experience.

Collaborated closely with the team to translate wireframes and user flows into polished and intuitive user interfaces.

Developed pixel-perfect designs, incorporating best practices in visual design, typography, and color theory to create eng

Rage Communications logoRC

Senior UX Architect

Apr 2018 - Jan 2019 (9 months)

Led the strategic planning and execution of customer experience (CX) initiatives, working closely with cross-functional teams to define and deliver exceptional customer experiences.

Conducted in-depth research and analysis to understand customer needs, preferences, and pain points, translating insights into actionable recommendations for improving the overall customer journey.

Developed and main

Rage Communications logoRC

Senior UX Designer

Jul 2014 - Apr 2018 (3 years 9 months)

I work more closely with clients to solve their problems! Take the brief of the project and then come up with the solution which not only looks good or feels good but also work faster and easier for the customer!

Process: Competitor Analysis, User Research, Create User Stories, Task Flows, Information Architecture, Wireframe, UI Design and Development

Tools: Sketch, OmniGraffle, Invision, Photo

IRIS Business Services India Pvt Ltd logoIL

Lead User Interface Designer

Jun 2012 - Jun 2014 (2 years)

Here, I worked more closely with in-house teams to solve their problems! I designed XBRL domain based products which are completely based in the finance technology! Worked more closely with CA to solve exact problems of the product!

I was leading the design team of 4 designers! We work on with developers to solve UI issues which comes in development of the product with on time delivery on the pro

Arrk Group logoAG

UI Designer

May 2011 - Jun 2012 (1 year 1 month)

I worked on closely with foreign clients for creating a delightful customer experience. I worked on two products here one was from Insurance domain and another one from IT server domain!

Process: Wireframe, UI Design and Development

Tools: Photoshop, Illustrator, Balsamiq, Axure, Edit++

Languages: HTML, CSS, SASS, Compass, JS, Ext JS

Angel Broking logoAB

Web Designer

Oct 2006 - Aug 2007 (10 months)

Designing PSD layouts and convert them into HTML! Designing banners, intranet portal, emailers, landing pages, etc.

Process: UI Design and Development

Tools: Photoshop, Dreamweaver

Languages: HTML, CSS, JS, asp

Education

Degrees, certifications, and relevant coursework

AU

Arunodaya University

Bachelor of Arts - BA, General Studies

2017 - 2020

KI

Keerti Comuter Institute

Diploma in Graphics & Web, Information Technology

2003 - 2005

UM

University of Mumbai

High School Diploma, Business/Commerce

2001 - 2003

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