At Good Earth, I analyze sales, customer, inventory, and operational data using Power BI, Tableau, and Excel. I develop KPI dashboards and management reports to support data-driven decisions and process improvement.
I also engage with clients and cross-functional teams through surveys, events, and direct interactions to understand business requirements, customer needs, and operational challenges.
At Guess India Pvt Ltd, I supported the launch of a new retail location and managed operations across two locations. I monitored sales, inventory, customer experience, merchandising, and team performance against business KPIs.
At Decathlon Sports India Pvt. Ltd., I analyzed customer feedback and sales KPIs to identify performance gaps and implement customer experience initiatives. I also improved front-end operations through POS issue resolution, process improvements, and team training.
