I am looking for an operations role that fosters growth and values.
NSLooking for a job
Nishant Singh
@nishantsingh5
Business operations associate with expertise in quality analysis.
ZimbabweWhat I'm looking for
I'm currently working as a Business Operations Associate at Accenture, where I have accumulated over 5.6 years of experience, specializing in ensuring top-tier service quality. My role has allowed me to demonstrate a keen eye for detail and a commitment to maintaining high standards in operations.
In my previous positions, I have honed my skills in supplier management, quality analysis, and operational support. I have hands-on experience with SAP for procurement and have successfully managed supplier inquiries and internal reporting. My ability to adapt to changing regulatory requirements and implement corrective actions has been instrumental in my career.
I am seeking a role in operations, ideally as a Quality Analyst or Operations Associate/Analyst, where I can leverage my analytical skills and passion for process improvement to contribute to organizational success.
Experience
Work history, roles, and key accomplishments
AC
Current
Business Operations Associate
Accenture
Apr 2024 - Present (1 year 3 months)
Managed supplier inquiries related to invoices, procurement processes, and payments. Provided support and troubleshooting for Fieldglass vendor management system.
RI
Operations Associate
Rigi
Apr 2022 - Feb 2024 (1 year 10 months)
Managed webinar operations and moderated courses, ensuring smooth execution. Created functional and technical application SOPs documents to streamline processes.
AI
Quality Analyst
Amazon India
Dec 2021 - Mar 2022 (3 months)
Assisted in internal and external audits related to product compliance, addressing findings and implementing corrective actions. Prepared and organized documentation for audits and regulatory reviews.
SL
Quality Analyst
Startek Ltd.
Jun 2019 - Nov 2021 (2 years 5 months)
Conducted calls, emails, and chat auditing to ensure quality standards. Developed and implemented quality control audit plans, and trained employees on quality procedures.
Education
Degrees, certifications, and relevant coursework
UN
Unknown
Bachelor of Business Administration, Business Administration
Currently pursuing a Bachelor of Business Administration, focusing on core business principles and practices. Developing skills in various aspects of business operations and management.
BS
BSEB
12th Grade, General Studies
Grade: 68%
Completed 12th grade with a 68% score from BSEB. Gained foundational knowledge across various subjects.
CB
CBSE
10th Grade, General Studies
Grade: 7.6 CGPA
Completed 10th grade with a 7.6 CGPA from CBSE. Developed a strong academic foundation.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
ZimbabweAuthorized to work in
IndiaSalary expectations
12k-15k USD
Job categories
Skills
Catalog Quality AuditsService CatalogueVendor ManagementVendor OnboardingVendor Risk ManagementProcess ImprovementReport WritingInterpersonal SkillsRoot Cause AnalysisCritical ThinkingSelf motivatedAnalyticsAttention To DetailFieldglass Vendor Management SystemAdobe PhotoshopEntSSOCanvaGmailSupplier Invoice ProcessingSupplier Operations
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