Open to opportunities

Niranjan Sureddi

@niranjansureddi

Message

Program manager scaling SaaS operations and enterprise delivery.

India

Message

What I'm looking for

I seek roles leading cross-functional programs in SaaS/enterprise environments where I can reduce churn, scale operations, automate onboarding, and drive measurable revenue and efficiency gains.

I am a Program Manager and IIM Trichy alumnus with 10+ years building and scaling SaaS operations, enterprise implementations, and revenue-driving delivery models. I have managed high-value portfolios (>$3M ARR), reduced churn below 5%, and automated complex ETL and onboarding workflows to accelerate Time-to-Value.

I bridge engineering and business strategy to deliver measurable outcomes—shortening onboarding cycles by 33%, cutting data transformation time by 80%, and enabling million-dollar go-lives. I lead cross-functional teams, design PMO dashboards for executive visibility, and leverage Generative AI prompts and analytics to prevent delays and improve efficiency.

Experience

Work history, roles, and key accomplishments

Current

Program Manager

Current

Zenoti

Feb 2025 - Present (1 year 4 months)

Manage a $3M ARR EU portfolio, maintaining churn under 5% and reducing Time-to-Value by 50% through onboarding redesign; implemented PMO dashboards to give C-suite visibility into risks and resource allocation.

Program Management Revenue Operations Onboarding Change Management SQL

Lead Implementation Consultant

Zenoti

Jan 2023 - Jan 2025 (2 years)

Led end-to-end delivery for 10+ enterprise accounts contributing $1M+ ARR, automated ETL and data migration to cut transformation time by 80% and shortened onboarding by 33%.

ETL Data Migration SQL Stakeholder Management Process Automation Dashboarding

Senior Implementation Consultant

Zenoti

Jun 2021 - Jan 2023 (1 year 7 months)

Directed a 200-center single-day go-live completed within 90 days and led Inventory module revamp that delivered 3,000+ hours/month recurring client savings; onboarded a strategic client in under two weeks unlocking $200,000 ARR.

Program Delivery Process Improvement Onboarding Stakeholder Engagement

Senior Business Analyst

Tiger Analytics

Sep 2020 - Jun 2021 (9 months)

Partnered with data science to build a dynamic pricing model for an Italian QSR that increased quarterly revenue by 12% and launched a web portal enabling franchisees to simulate pricing impacts.

Data Analysis Dynamic Pricing SQL Stakeholder Management Web Portals A B Testing

IT Consultant

Oracle Cloud

Jul 2014 - Jun 2018 (3 years 11 months)

Led a global SME team migrating clients from private to public cloud, improving data load performance by 40% and implementing automation scripts that reduced outages by ~90 hours/month.

Cloud Migration Scripting Performance Tuning Public Cloud Data Loading Incident Reduction SQL

Education

Degrees, certifications, and relevant coursework

Indian Institute of Management Tiruchirappalli

Master of Business Administration, Business Administration

2018 - 2020

Grade: 3.63/4.33

Activities and societies: Elected Student Representative; assisted in designing 70+ courses across eight domains.

Completed a Master of Business Administration with a 3.63/4.33 GPA and served as Student Representative, contributing to course design across multiple domains.

National Institute of Technology Rourkela

Bachelor of Technology, Electrical Engineering

2010 - 2014

Activities and societies: Selected by MHRD for a cultural exchange program between Tamil Nadu and J&K.

Earned a Bachelor of Technology in Electrical Engineering and was selected for an MHRD cultural exchange program between Tamil Nadu and Jammu & Kashmir.