Nique Cloud
@niquecloud
Experienced virtual assistant and AI data specialist optimizing workflows and AI training.
What I'm looking for
I am a highly organized virtual assistant and AI data specialist with 7+ years supporting remote teams across administrative, customer support, and AI data projects. I combine strong communication and project coordination skills with hands‑on experience in data annotation, model evaluation, and Python-based NLP work.
My background includes customer support, scheduling and workflow optimization, and end-to-end AI dataset preparation for audio and visual models. I am completing an AI bootcamp and have delivered projects like a raisin classification model, chatbot training, and multimodal description samples to improve model performance.
Experience
Work history, roles, and key accomplishments
Photoshoot Consultant
Judah Avenue Photography
Jan 2024 - Present (1 year 9 months)
Coordinated client communications, appointments, and project timelines across multiple time zones and managed scheduling and workflow dashboards to improve client experience.
E-commerce Customer Support
Holystrom
Mar 2024 - Aug 2024 (5 months)
Supported international customers with inquiries and order management, collected and analyzed recurring issue data to recommend process improvements, and collaborated with teams to resolve escalations.
Administrative Assistant
ONYX Peinture
Feb 2022 - Feb 2023 (1 year)
Maintained schedules, coordinated team meetings, and improved internal communication workflows while assisting with document management and reporting to ensure timely project delivery.
Sales & Customer Support
CFAO Gabon
Aug 2017 - Nov 2021 (4 years 3 months)
Handled client communications, complaints, and scheduling while supporting data tracking, reporting, and workflow optimization to maintain strong client relationships and operational efficiency.
Education
Degrees, certifications, and relevant coursework
AI Bootcamp (unspecified)
Bootcamp Certificate, Artificial Intelligence / Machine Learning
Participated in an AI bootcamp focused on AI model training, NLP, machine learning, and audio/image dataset annotation.
Coursera / Google
Professional Certificate, Information Technology
Enrolled in the Google IT Support Professional Certificate via Coursera, completing program coursework by 2025.
Udemy
Certificate, Customer Service; Business Administration
2024 - 2024
Completed Customer Service Professional and Business Administration certificate courses on Udemy in 2024.
Abia State University
Bachelor of Arts, English & Literature
2008 - 2012
Completed a Bachelor of Arts in English & Literature at Abia State University from 2008 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
shorturl.at/43zebPortfolio
shorturl.at/43zebJob categories
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