Nino Charelishvili
@ninocharelishvili
Customer Success and Collections Leader driving cash flow, coaching teams, and strengthening client relationships across European markets.
What I'm looking for
I’m a Customer Success and Collections Leader with 6+ years’ experience improving performance across diverse European markets. I focus on strengthening client relationships while driving measurable outcomes in cash flow, receivables efficiency, and recovery rates.
Over the past roles, I’ve led and coached teams (including overseeing performance, coaching, and compliance), managed escalations, and delivered strategic reporting. I use DSO KPI frameworks to monitor receivables cycle performance, reduce bad debt, and improve recovery and portfolio health.
I also enjoy partnering cross-functionally—working with Credit, Legal, and Customer Service teams to resolve complex disputes and ensure accurate account reconciliation. From handling UK & Ireland portfolios to supporting day-to-day operations, I bring strategic planning, problem solving, and customer orientation to every collection challenge.
Experience
Work history, roles, and key accomplishments
Legal Intern
Libo Investments
Nov 2007 - Feb 2008 (3 months)
Conducted contract audits and performed legal research under supervision to support internal legal review work.
Education
Degrees, certifications, and relevant coursework
University of Economics
Master's Degree in General Management, General Management
2018 -
Earned a master's degree in General Management at the University of Economics in Bratislava in 2018.
Tbilisi State University
Bachelor's Degree in Law, Law
2007 -
Earned a bachelor's degree in Law at Tbilisi State University in 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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