Open to opportunities

Ninet Lucia Rivas Samayoa

@ninetluciarivassamay

Customer service professional supporting travelers through clear communication, inquiry handling, and organized follow-up.

Guatemala

Message

What I'm looking for

I'm interested in helping travelers and delivering a positive customer experience.

In my ongoing Digital Marketing Intern role, I provide administrative support, prepare reports, track activities, and keep digital information organized. I also conduct market research and coordinate with team members through digital platforms.

At Dipasa, I received and organized merchandise, prepared orders for dispatch, and maintained basic inventory records. I’ve also supported customers at Impulso Fitness and provided personalized instruction as a Swimming Instructor at Waterproof.

Experience

Work history, roles, and key accomplishments

Current

Digital Marketing Intern

Current

Unknown

Provides administrative support and coordinates tasks using digital tools. Prepares reports, tracks activities, and conducts market research to support team workflows.

Microsoft Word Excel PowerPoint Google Workspace Notion ManyChat GoHighLevel Remote Collaboration Time Management

Production and Warehouse Assistant

Dipasa

Received and organized merchandise while maintaining orderly work areas. Prepared orders for dispatch and maintained basic inventory records.

Inventory Management order preparation Organization Operational Support

Floor Trainer

Impulso Fitness

Assisted customers and responded to questions in a service-oriented environment. Kept work areas organized and helped resolve routine customer inquiries.

Customer Service Communication Skills Problem Solving Organization