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Nina Ristic

@ninaristic

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Digital Marketer freelancing in social media, content creation, and campaigns; see my work on Instagram.

Serbia

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As a freelance Digital Marketer, I manage social media, create content and graphics, and work on email marketing and copywriting. I also analyze and engage with social media content and create and oversee social campaigns.

At The Westin Dragonara Resort” Marriott International, I worked as a Front Office Agent, welcoming guests, handling reception tasks, and processing payments. Earlier, I was a Front Office Agent at Pergola Hotel & Spa, where I supported guest relations and spa reception.

At Style de Femme, I promoted cosmetics and jewelry and was a member of the marketing team. With Steiner – Carnival Cruise Line, I worked as a Massage Therapist and later as a Senior Therapist, promoting the spa and products and assisting in training new employees.

Experience

Work history, roles, and key accomplishments

Current

Digital Marketer

Current

Freelancer

Mar 2024 - Present (2 years 7 months)

Managed social media accounts, created content, and executed email marketing campaigns. Analyzed engagement and oversaw social campaigns.

Social Media Management Content Creation Graphic Design Email Marketing Copywriting Campaign Management

Front Office Agent

The Westin Dragonara Resort

Nov 2020 - Oct 2022 (1 year 11 months)

Greeted and welcomed guests in person and by phone, maintained log books, and managed the front office reception area. Calculated bills, collected payments, and ensured guest satisfaction.

Customer Service Front Desk Operations Guest Relations Payment Processing Communication Skills

Front Office Agent

Pergola Hotel & Spa

Jan 2018 - Mar 2020 (2 years 2 months)

Performed check-ins and check-outs, provided information about amenities and services, and handled guest complaints. Also worked at the spa reception, answering calls and greeting guests.

Customer Service Check in Check out Guest Relations Complaint Resolution Spa Reception

Cosmetics and Jewelry Clerk

Style de Femme

Sep 2017 - Jan 2018 (4 months)

Promoted and retailed cosmetic products and jewelry, performed inventory checks, and handled customer complaints. Member of the company's marketing team.

Retail Customer Service Inventory Management Marketing Complaint Handling

Senior Therapist

Steiner

Oct 2016 - Jun 2017 (8 months)

Promoted the spa center and retailed health care products. Assisted in training new employees and maintained knowledge of promotions to generate return business.

Spa Services Retail Training Customer Service Sales

Massage Therapist

Steiner

Oct 2015 - Aug 2016 (10 months)

Promoted the spa center and retailed health care products. Communicated promotions to customers and ensured satisfaction.

Massage Therapy Spa Services Retail Customer Service Sales

Education

Degrees, certifications, and relevant coursework

Carnival Cruise Line

Certificate, Maritime Safety and Security

2015 - 2015

Completed a series of maritime safety and security courses, including Security Awareness, Crowd Control, Personal Safety and Social Responsibilities, Crowd Management, Crisis Management and Human Behaviour, Fire Prevention and Fire Fighting, Personal Survival Techniques, and Elementary First Aid.