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Nilesh User

@nileshuser4

Operations and AI implementation professional at AffinityX who automated invoicing workflows and built Calliq, an AI voice receptionist.

India

Message

At AffinityX, I led invoicing operations for global clients and standardized Meta Ads workflows, improving accuracy by 15%. I also redesigned processes during a global transition, reducing team size by 50% while improving turnaround time by 10%.

I built Calliq, a white-label AI voice receptionist platform for Indian SMBs, developing voice agents and n8n workflows that reduced pilot users’ manual follow-up effort by 80%. At Zycus, I worked on spend analysis for Fortune 500 clients and identified more than $5 million in cost savings.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate

Current

AffinityX

Jan 2021 - Present (5 years 9 months)

Led end-to-end invoicing operations for 30+ global clients, designed a Pay-for-Performance framework, and automated Meta Ads invoicing workflows improving accuracy by 15%. Developed interactive dashboards and automated reporting, reducing manual effort by 30%.

Invoicing Process Optimization Tableau Google Data Studio Automation Stakeholder Management KPI Design Mentorship

Procurement Analyst

Zycus

Jul 2018 - Jan 2021 (2 years 6 months)

Spearheaded Spend Analysis solutions for Fortune 500 clients, managing $5Bn+ in spend. Automated operational processes improving data accuracy by 25% and reducing cycle time by 50%, and identified $5Mn+ in cost savings.

Spend Analysis Data Mining Procurement KPI Tracking Supplier Management Automation Data Visualization

Education

Degrees, certifications, and relevant coursework

Growth School / Sisinty Private Limited

Generative AI Bootcamp, Generative AI

Grade: A

Generative AI Bootcamp with a grade of A.

Outskill

AI for Business Leaders Bootcamp, AI for Business Leaders

AI for Business Leaders Bootcamp covering prompt engineering, AI agents, n8n automation, vibe coding, and AI workflows and connectors.

Indian Institute of Management Kozhikode

Master of Business Administration, Business Administration

Master of Business Administration with relevant coursework in predictive analysis, digital business transformation, strategic management, brand management, digital marketing, and data analytics.