Nilam Acharya
@nilamacharya
Friendly professional with a strong background in healthcare and customer service.
What I'm looking for
I am a dedicated health content writer with a strong background in retail, hospitality, and healthcare. My experience has equipped me with the skills to create a welcoming environment and deliver excellent service in fast-paced settings. I am passionate about providing a positive visitor experience and contributing to the success of mission-driven organizations.
Currently, I work as a Health Content Writer at Asterisk Digital, where I focus on producing clear and concise medical writings. My role involves ensuring compliance with health and safety standards while providing warm and personalized customer service. I have also served as a Consultant Physiotherapist, where I effectively communicated with patients and managed their records with confidentiality and accuracy, demonstrating leadership in mentoring junior colleagues.
Experience
Work history, roles, and key accomplishments
Health Content Writer
Asterisk Digital
Apr 2024 - Present (1 year 3 months)
Wrote clear, concise medical writings for clients, ensuring error-free medical scribing and clear communication. Provided warm and personalized customer service while ensuring compliance with health and safety standards.
Consultant Physiotherapist
Reactive Physiotherapy & Wellness
Jan 2024 - Present (1 year 6 months)
Communicated effectively with patients and team members in a professional and empathetic manner. Managed patient records and treatment plans with confidentiality and accuracy, demonstrating leadership in mentoring junior colleagues.
Education
Degrees, certifications, and relevant coursework
Birmingham City University
MSc. Transforming and Leading in Healthcare, Transforming and Leading in Healthcare
Currently pursuing a Master of Science degree focused on healthcare transformation and leadership. The program aims to develop skills in leading and managing change within healthcare settings.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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